Product Manager

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Title: Product Manager

Location: UK, Madrid, Toronto, Santa Clara

Position Purpose

The position will be responsible for the creation and maintenance of a product roadmap that describes data, integrations and visualizations produced by the Serialization+ (S+) programme.

The consumption of S+ data has already proliferated across multiple platforms, and in some cases metrics are used with similar names that are calculated differently elsewhere. In order to scale S+ efficiently, we must have

standardized and supported metric definitions.

S+ data will form the foundation of Profile Based Model. This model should blend new S+ data with our existing data sets in order to build a profile of a customers' use and how those changes over time. To build such a system, integration with our ERP, CRM and supply chain software systems will be required.

Scope

The solution and data to be managed is for all of Brambles globally

Key Accountabilities

Product Management:

• Define product strategy for S+ metrics and dashboarding across Brambles Digital.

• Work with other stakeholders to aid the design of new business process, helping others understand the journey from as-is to to-be states.

• Build, maintain and promote a roadmap for metrics and dashboard production.

• Establish a process for intake of change and feature requests, prioritising against existing backlog items.

• Drive tradeoff discussions using value metrics.

• Work to educate stakeholders on the relative precision and uncertainty of probabistic metrics and their suitability for making business decisions, and include these in the metric definitions.

• Lead discovery projects to understand and capture as-is/to-be software and business process.

• Facilitate communication throughout the development process between a variety of internal stakeholders as well as customer-facing teams, ensuring that product satisfies customers' needs and are highly adopted.

• Work closely with developer, architects, data scientists, analysts, and UX specialists to develop and deliver solutions.

• Collaborate closely with other stakeholders as part of the Serialization+ programme.

Experience required

• At least 3 years of software product management and or senior software development experience in an enterprise software role.

• Experience as a technical, quality or support team lead (with or without HR responsibility)

Key Skills

• Have a passion for data and visualization, with the ability to describe 'what good looks like' for data products.

• Develop a vision for the product space and be able to communicate it effectively to stakeholders of all levels.

• Experience in writing requirements in user story form for product teams.

• Curiosity to learn about the business and look right and left of your direct space to make connections to aid your product.

• Ability to lead by influence and by example: your own team and beyond.

• Suitable familiarity of software development to challenge and debate with more technical colleagues.

• Ability to develop succinct and engaging product documentation.

• Self-motivated to learn and deliver.

• Excellent communication and presentation skills.

Qualifications

Essential

• Expertise with modern data analytics ecosystems e.g. dashboarding, big data tools, ETL & Integrations

• Experience in enterprise software, ideally supply chain or customer relationship management or both

• Understanding of software development lifecycle from discovery to delivery

• Bachelors degree in computer science, engineering, math's, statistics, one of the sciences, or business

Desirable

• Familiarity to statistical concepts

• Agile software development experience

• Understanding of supply chain systems and processes

• Experience as a team lead of a software development, consulting, or analyst team especially in supply chain management

• Advanced degree (MS, MBA, or Ph.D)

Languages

• Essential: English

• Spanish: desirable

Preferred Education

Bachelors

• Computer Engineering, Bachelors

• Mathematics, Bachelors

• Statistics

Preferred Level of Work Experience

3 - 5 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.