Product Manager API & Integrations Focus

MISSION

Missions are accomplished with people, driving towards a greater purpose. Foley has been a trusted partner to motor carriers of all sizes. Our technologically advanced approach to DOT compliance automates many of the background screening and compliance requirements motor carriers must comply with- making it easier for them to onboard and retain the right driver for their business. At Foley we just don’t help our customers stay compliant – we help them thrive.

A positive attitude is everything. At Foley, we’ve created a culture that rewards kindness, enthusiasm, and a can-do attitude. Whether we’re working together internally or helping a customer solve a problem, we approach every challenge with a sense of humor, optimism, and the determination to succeed.

PRODUCT MANAGER – Focus on API and Integrations

At Foley, a Product Manager serves as a bridge between business stakeholders and the Product Development Team. The Product Manager will become familiar with Foley’s product offerings and develop a deep understanding of the market, our customers, and our competitors. The Product Manager will be responsible for multiple products and will be the go-to person for sales, marketing, customer service, and engineering regarding these products.

The Product team is growing at Foley. Our vision is to create a strong product competency at Foley and drive the next phase of growth through product driven strategic initiatives.

This is a REMOTE option- Those residing in CT, MA, SC, GA, FL, TX are welcome to apply!

WHO YOU WILL WORK WITH

As a Product Manager, you will report to the VP of Product Management and work closely with Sales, Marketing, Operations, and Engineering.   

Because our departments work so closely together, we are always looking to improve our current process. We welcome new ways to work collaboratively with roles and departments. We cannot wait to hear your ideas!

WHAT YOU WILL DO

·         Research and evaluate the market, current and potential customers, competition, and potential integration partners.

·         Lead the strategy, design, and successful delivery of API products to our customers and internal stakeholders.

·         Ensure the creation of clear and comprehensive API documentation, guidelines, and usage examples using Swagger or equivalent tools to facilitate seamless integration for developers and partners.

·         Oversee testing processes to ensure API products meet high standards of reliability, scalability, data privacy, and security.

·         Collaborate with cross-functional teams, including sales, marketing, and operations, to gather requirements and define specifications.

·         Respond to feature requests and issues, gather information, and understand the value proposition.

·         Break down complex tasks into manageable pieces, lay out an iterative plan, and create a roadmap for future releases.

·         Support internal stakeholders such as engineering, product marketing, sales, and operations with product demos, collateral, and training.

·         Define product KPIs and monitor product performance to identify gaps and opportunities for improvement.

WHAT WE’D LIKE YOU TO HAVE

·         Bachelor’s degree in computer science, engineering, or information systems.

·         For non-computer science majors, hands-on experience with software development, webservices or integrations.

·         Proven experience (3+ years) in API product management or a related role with track record of successful API product delivery.

·         Technical understanding of APIs, webhooks, web services and RESTful architecture

·         Knowledge of computing platforms, software architectures and database designs.

·         Experience with scrum and agile methodologies.

·         Understanding of product development lifecycle and experience with SDLC tools such as Atlassian suite of tools or Azure DevOps.

·         Data-driven mindset with ability to analyze data and use it to make informed decisions.

·         Proficiency with Word, Excel and Powerpoint.

AN IDEAL CANDIDATE WILL DEMONSTRATE

• Empathy – Understanding user’s needs and bringing value to them is at the heart of a product manager’s job.
• Growth mindset – Be curious for everything related to the product – market, customers, users, value, and performance. Retrospect, seek feedback, continuously improve.
• Initiative& Self-organization – Seek out others who can help, ask questions, identify what needs to be done, plan and manage timelines.
• Analytical Thinking – Use a logical, systematic, sequential approach to problem- solving.
• Collaboration - Develop positive working relationships with subject matter experts, operations, business analysts, engineering, and QA.
• Strong CommunicationSkills – Effectively interact with internal stakeholders, customers, and leadership about product discovery, strategy, and prioritization.

WHAT MATTERS TO US

Our people are one of our most important assets. Our culture is what unites us and guides us in our daily work. We look for people who Get It, Want It and Can Do It! We do all we can to make Foley a place where each person can be a true master of their craft and is positioned for success.

WHAT YOU WILL LOVE ABOUT FOLEY

·         The people! Our employees and customers consistently express the best thing about Foley is our close-knit, exceptionally talented teams. Check out our customers feedback – on Trustpilot

·         Outstanding benefits. 3 medical plans to choose from, 2 level dental, and 2 level vision plans. Generous vacation, sick, and personal time off. 401K plan with a match. We’ve got your back so you can live your best life.

·         It’s about ideas over egos. You will have the freedom to explore new ideas and approaches in an entrepreneurial environment, supported by a collaborative team.

·         Professional growth. We open our roles to our employees first and encourage them to apply for growth opportunities. Our People Operations team is available to discuss career growth and help put a plan in place, helping employees achieve the growth they crave.

·         Our environment! We celebrate success and believe in transparency and teamwork to get us there. We invest in collaboration tools so you can meet with your team face to face. Many of our roles are remote and we want to ensure our employees are engaged and can interact with their peers in a virtual space.

What We Do, How We Do It

Too often, companies use a piecemeal approach when it comes to screening drivers. They might use one vendor to help recruit. Another to screen. And still, another to address the complex world that is compliance. This approach is inefficient, expensive, and redundant. Not to mention, it makes it too easy for things to fall through the cracks.

At Foley, we've built a company that effortlessly manages these three areas under one roof: recruit, screen, comply. Thanks to powerful technology combined with our compliance expertise, we're able to deliver a comprehensive solution to our customers and, as a result, a better overall customer experience.

Where We're Headed

We're always developing new solutions to slay tomorrow's recruitment, screening, and compliance monsters. At the core of these solutions is our vast collection of data—and the many ways to leverage it, whether that's developing software to calculate a company's compliance risk or implementing predictive analytics to identify the best drivers.

What It's Like to Work with Us

Diving deep into a niche industry and becoming an expert . . .

Continually growing and advancing . . .

Making lifelong friends during the process . . .

That sums up what it's like to work for us. We're a 250+ person company on the verge of explosive growth thanks to our AI-powered technology—and where it's headed with predictive analytics. If you'd like to board our rocket ship, check us out:

www.foleyservices.com

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