Product Manager

Agility Health Grand Rapids , MI 49504

Posted 2 months ago

Product Manager

Alliance Physical Therapy Partners- Grand Rapids, MI

Alliance Physical Therapy Partners is a national therapy provider, providing unmatched treatment and care to patients across multiple service lines. Alliance views every patient and employee interaction as an opportunity to help that person reach their goals and provides world-class resources to assist all individuals in achieving those goals. With a focus on personal and professional growth, Alliance is seeking employees who have a vision for success.

Serving as the Product Manager for the company's proprietary EMR software, the incumbent will manage cross-functional teams to design, build, and implement a product that delivers the company's EMR vision and strategy. In this multi-faceted role, responsibilities include: maintaining the project's budget; organizing the product roadmap; serving as lead business analyst to design new features and create product solutions; assigning production timelines for the development team; and providing project updates to corporate leadership. In addition, the incumbent will lead implementation teams on product integration for new acquisitions and hospital clients. The Product Manager will also provide product demonstrations, training sessions, and contribute to the team effort by accomplishing various tasks as needed.

Responsibilities:

  • Manage cross-functional teams in product support, business analysis/ feature design, and engineering by providing leadership, training, coaching, and guidance.

  • Serve as a liaison between stakeholders, users and development team.

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that improve customer experience and incorporate readiness for future growth

  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and communicate solutions to corporate management

  • Use evidence-based decision making to communicate and create buy-in for the product vision internally with corporate leadership.

  • Maintain product roadmap, balancing the needs of the customer and stakeholders.

  • Lead and participate in planning meetings with both department leadership and executive team providing advice and guidance on direction of the product

  • Design new system features and enhancements by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; creating prototypes and writing specifications.

  • Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

  • Manage projects by performing risk management and tracking project performance, specifically to analyze the successful completion of short- and long-term goals and develop project plans.

  • Define project requirements by identifying project milestones, phases, and elements; forming project teams; establishing project budget to ensure all projects are delivered on-time, within scope and within budget.

  • Allocate resources and maintain cost efficiency to meet budgetary objectives.

  • Demonstrate functionality of completed products to internal team members and other stakeholders and assist in user acceptance testing to confirm results.

  • Drive product implementations including working with a cross-department team, executives, and development team members

  • Contribute to team effort by accomplishing related results and tasks as needed.

Qualifications

  • Proven track record of managing all aspects of a successful product throughout its lifecycle

  • Proven ability to develop product strategies and effectively communicate recommendations to executive management

  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.

  • Skilled at working effectively with cross functional teams in a matrix organization

  • Excellent written and verbal communication skills

  • Exceptional analytical and conceptual thinking skills

  • Ability to be creative, strategic, analytical, and think outside the box to solve problems

  • Excellent planning, project management, organizational, and time management skills.

  • Interpersonal skills with keen ability to explain complex concepts across the organization and to large audiences

  • Solid technical background with understanding and/or hands-on experience in software development and web technologies

  • Experience leading and developing top performing teams.

  • Experience creating detailed reports and giving presentations.

  • A bachelor's degree in business or related field.

  • A minimum of five years' experience in business analysis or a related field.

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Product Manager

Agility Health