Product Management Specialist- Sales & Catering

Job Title

Product Management Specialist- Sales & Catering

Common accountabilities:

• Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area.

• Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.

• Works with a moderate level of guidance and direction from manager.

Specific accountabilities:

• Articulate & Develop value propositions and key messages corresponding to problem statements, and articulate them into new product concepts or upgrades.

• Define the product strategy, vision & the business value in line with the business owners and other relevant stakeholders.

• Analyze solution offerings of competitors and define the strategic positioning of the product in alignment with Product Marketing Management.

• Embark Amadeus teams on product vision, share product knowledge and ensure mutual understanding of the business.

• Support co-innovation with customers to validate customer value drivers, define features of the products (MVP and beyond), and prioritize based on effort and expected business value.

• Define and manage product roadmap; socialize and align timelines with relevant stakeholders. Work closely with Product Marketing Management, Operations (Customer Service/Delivery/Go To Market) and R&D teams to define priorities and releasing plan for new products or upgrades.

• Represent Product Management in customer Meetings, including presenting roadmap and vision as well as collaborating on product capabilities as required.

• Coordinate different functional and technical streams with R&D teams to ensure end to end solution consistency.

• Manage the budget for area of responsibility including capacity planning with R&D.

• Participate in Agile events (Lean Portfolio Management, PI planning, System demos, Inspect and Adapt workshops…) when applicable / required.

• When applicable, fulfill Product Owner role or ART PM and work with R&D teams to maximize the agile team's outcomes.

• Ensure solutions (to be) released meet the user's needs and product readiness guidelines.

About the ideal candidate:

• 1-3 yrs exp in product management or related to Amadeus group sales process required.

• A good understanding of the hospitality industry required with group sales experience a plus.

• Self-starter, critical thinker that is comfortable in the problem space. The ideal candidate will remain inquisitive, seek to understand, identify, and frame problems with both user and market context.

• Proven ability to synthesize customer and partner needs into use cases/requirements.

• Ability to Travel both domestically and internationally at short notice and for 5 or more days if needed for both customer visits (worldwide) and visits to the Amadeus R&D centers in Portsmouth, NH, Breda, The Netherlands, London, UK, Nice, Madrid, Spain and Bangalore, India. Travel 10-15% for up to 5 days at time may be longer.

• Business Understanding:

o Experience with hotel sales and catering systems and concepts.

o Experience with Delphi and its peripheral Products and third part integrations a Strongly preferred

o Expericne working within and understanding the salesforce platform a plus

o Experience of the hotel distribution landscape and concepts including central reservation systems (CRS), Customer Relationship Management (CRM) systems and property management systems (PMS) a plus

• Skills:

o Computing: MS Office, Reporting

o Languages: English

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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