Product Management Specialist

Job Title

Product Management Specialist

Job Description Summary

Drive product management activities across the end-to-end product lifecycle for a defined set of products.

Customer Business Expertise (knowing the customer and help them solve their business problems)

Provide product content as needed to support customer understanding (e.g. presentations, demonstrations, documentation). Provide solution and domain insight to customers and serve as an advisor to customers and regional teams. Support account teams and customers with knowledge transfer activities to build self-sufficiency.

Analyze and document business requirements and use appropriate techniques to refine, review and validate requirements. Manage functional activations.

Review functional design and specifications to ensure they correspond to identified customer / market needs. Support activities related to Airline Community, User Groups and regional Customer Events. Leverage customer ecosystem to relay account strategy for mega / large accounts and expectations from the market through continuous feedback loop with central PMs Be the Voice of the Customer in the different internal ceremonies:

• including representing region at Lean Portfolio Management discussions (SAFe methodolgy)

• contributing to PI planning on product feature priorities customer ecosystem to relay account strategy for mega / large accounts and expectations from the market through continuous feedback loop with central PMs

Work with and support extended account teams to ensure customer satisfaction with our products including customer engagements on product capabilities as needed.

Specific accountabilities:

Support to engagements for new business / upsell

Participate in prospective engagements and renewals through product demonstrations and ensure that the right solutions are positioned to the airlines through product demonstrations or product clarifications. Support scoping sessions as needed.

Be able to step into a stream lead capacity as required related to his/her business domain of ownership for complex engagements. Support Go-To-Market and sales enablement by sharing knowledge of solutions (products & services) with the regional teams and to the airlines: functional, commercial, pricing, positioning. Support RfP/RfI engagements with domain expertise.

Work with Sales and support sales efforts through product presentations and demos. Work with customers to understand their business and how Amadeus solutions can meet their needs. Drive execution of regional and central initiatives in a given domain of expertise and take lead on transversal and complex projects that require cross-area expertise.

Support to engagements for new business / upsell

Understand customer business drivers, strategy and challenges Support sales / account teams to influence airline executives for a given domain in business solution and strategy Contribute to sales pipeline planning

Participate in prospective engagements and renewals through product demonstrations and ensure that the right solutions are positioned to the airlines through product demonstrations or product clarifications.

Support scoping sessions as needed.

Be able to step into a stream lead capacity as required related to his/her business domain of ownership for complex engagements. Support Go-To-Market and sales enablement by sharing knowledge of solutions (products & services) with the regional teams and to the airlines: functional, commercial, pricing, positioning

Support RfP/RfI engagements with domain expertise

Work with Sales and support sales efforts through product presentations and demos. Work with customers to understand their business and how Amadeus solutions can meet their needs

Drive execution of regional and central initiatives in a given domain of expertise and take lead on transversal and complex projects that require cross-area expertise.

Establish domain credibility (build relationship and trust)

Leverage customer proximity to engage and build relationships with respective airline domain stakeholders for specific strategic accounts

What we can offer you:

Extensive range of generous benefits including an opportunity to work flexibly, 28 days holiday, bonus, pension, healthcare, life assurance, free car parking and discount schemes.

Application process:

• The application process takes 10 minutes to complete.

• You just need to create your candidate profile in our system and upload your resume.

Are you the one we're looking for? Apply now!

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.