Product Management Principal - Dataworks - Remote

Fedex Cross Border Memphis , TN 38103

Posted 3 weeks ago

Company: FedEx Services Job Title: Product Management Principal

  • Dataworks

  • Remote Job Requisition Number: RC433291 Category:

    Marketing Pay Type: Exempt Locations: Memphis, Tennessee 38125 United States Plano, Texas 75024 United States Lakeland, Florida 33801 United States Orlando, Florida 32810 United States Pittsburgh, Pennsylvania 15205 United States Remote, Tennessee 38120 United States Summary: Leads and delivers value for highly complex data-driven initiatives via a platform driven product or portfolio of products. Brings to life Data driven products, leading end to end, from conception, current state mapping, iterative value bundles definition, to build in agile environment, to launch and beyond, while keeping user empathy and adoption front and center. Works closely in collaboration with other functional areas such as data engineering, decision science, and other enterprise teams, customers, internal users and business partners.

    This Product Management Principal brings passion and energy to solving customer/user problems with data-driven insights, to deliver results in a fast-paced agile environment. Additional Job Description:
    Product Management Principal of Dataworks products is an entrepreneur functioning within the larger FedEx organization.

    Understanding the business context, whether it is an internal product to improve workflow and efficiency of internal users or deploying a new data driven capability to the market, this individual leads with a customer/user driven design mindset to scope, build and deliver value leveraging data-driven product or products. While individual solutions will need to have user context, this individual understands the larger context of the portfolio and understands the fly wheel effect of the capability set and shape it. Working with all levels of management, this individual will develop and deploy products, with a deep understanding of various domains such as Operations, Customer Experience, Sales, Revenue Management etc. across FedEx operating companies and regions.

    This individual will demonstrate tech-savviness and work with the broader end-to-end team to help make trade-off choices and translate those trade-offs to users and gain their consent. This individual will also be instrumental in evolving the product management practice within Dataworks. With very limited supervision, this individual is responsible for:

    Driving development and execution of product/portfolio strategies and plans, taking into account product life cycle stage and the customer experience. Leading, development and implementation of marketing, sales and all other activities, as needed, to achieve the necessary business outcomes. Independently lead needed market, economic and competitive evaluations that affect product performance.

    Independently performing fact based data analysis and interpretation to identify critical business insights. Leading completion of needed advanced data models and analytics. Independently identifying and prioritizing new features, including market analysis, business case development and driving prioritization.

    Leading/executing large, complex new-product development initiatives and other marketing/enterprise programs across large, cross-functional work teams. Actively coaches and mentors others in less senior positions. Essential Duties & Responsibilities: Develops deep understanding of problem statements that Dataworks is solving for internal and external customers Articulates business value that Dataworks delivers both at a product level and at a portfolio level Leads a cross functional teams to deliver value across multiple initiatives Enables products development and delivers value using Agile methodologies, from concept development, to journey mapping, to translating user needs/wants to backlogs, to developing product(s) with the end to end team, to launch and adoption. Displays a high level of user empathy, passionate about solving problems in the context of delivering a superior user experience. Fearless to hold users/stakeholders accountable through the development and adoption journey Works closely with Dataworks Decision Science and Data Engineering teams with tech savviness to understand the context of the technical solution and bridging it with the user community, educating and ensuring adoption Works with the broader enterprise teams - sales, solutions, marketing, regions, opcos, operations, customer experience etc., to ensure Dataworks is delivering value at scale for the Enterprise In collaboration with user and Dataworks teams, identifies, quantifies and measures value Works closely with vendors, strategic and systems integrators, and ensure deliverables are of quality and under budget Actively coaches and mentors others in less senior positions, fostering leadership at every level of the organization.

    Always looks for the "art of the possible" enabling value delivery with speed and agility Develops and implements necessary structure to manage agile iterative development within the product and portfolio context Communicates effectively at both the product level, to bring clarity to status and next steps and at the portfolio level, to articulate the broad value Dataworks is providing. Skills/Knowledge/Experience Considered a Plus: Demonstrated experience in delivering value leveraging large technical teams Understanding of domains such as visibility, operations, customer experience etc.

    Experience in working with data / decision science to deliver business value Product Management experience building large-scale, technology capabilities with experience on platform products Technical background in computer science, software engineering, database systems, distributed systems Knowledge of and passion for the data/digital landscape, including market dynamics and advancements driving consumer expectations and business needs in retail/commerce, industry, healthcare, or logistics. Creative thinker able to ideate new concepts particularly around how data and external partnerships can extend innovative services to new customers and markets. Strong critical thinking and strategic thinking abilities (being able to look at the big picture and get into details). Experience and comfort presenting complex concepts to stakeholders, including executive leadership, with success.

    Proven ability to lead with minimal direction on projects where little institutional knowledge exists and ability to thrive in demanding and relatively unstructured environments. Demonstrated ability to network with peers and all levels of management and to collaborate cross functionally across the corporation. High level of positive energy, enthusiasm and self-motivation.

    Track record of outstanding performance and demonstrated leadership. Minimum Qualifications:
    Master's degree or equivalency in Product Marketing, Economics, Business, or related field.

    Five (5) years' work experience in functions focused on product management, market analysis or research, or equivalent. Superior knowledge of competitive, market and economic factors affecting product performance and ability to perform fact based data analysis. Expert communication and presentation skills, quantitative, problem structuring & solving skills.

    Superior executive presence, human relations, networking and influencing skills.

    Strong project management and project management leadership experience. A directly related Master's Degree is equivalent to two (2) years experience.

    More advanced degrees may offset experience requirements. Domicile / Relocation Information: This position can be domiciled anywhere in the United States.

    Relocation assistance may be available based on business need. Application Criteria / Deadline: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire.

    Employee Benefits: Medical, dental, and vision insurance; paid Life and AD&D insurance; tuition reimbursement; paid sick leave; paid parental leave, paid vacation, and additional paid time off; geographic pay ranges; 401K with Company match and incentive bonus potential; sales incentive compensation for selling roles. FedEx. Where now meets next.

    Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI.

    We fight for our customers, a more sustainable planet and an ethical playing field.

    FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.

    FedEx has been recognized on many different lists both for business success and for being a great employer: Fortune "World's Most Admired Companies" - 2021 Forbes "Best Employers for Diversity" - 2021 LinkedIn "Top 100 Companies" - 2021 TIME "100 Most Influential Companies" - 2021 World HRD Congress "Best Gender Equality Workplace" - 2021 InsiderPro ComputerWorld "Best Places to Work for IT" - 2021 FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.

    FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact recruitmentsupport@fedex.com.
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