Product Management Intern

About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

Dialpad is seeking a video production intern to work this summer to work with our Product and Marketing teams. This is an exciting opportunity to see inside a late stage tech startup and get exposure across multiple areas of product, design and engineering. This is a paid internship for Summer 2024, which will run through June 3rd to August 5th. This internship is hybrid in-person/remote, located in San Ramon, CA, and the intern host will be one of our PM directors.

About the Product team

Our Product team collaborates with teams across Dialpad to deliver on our vision of transforming the way businesses communicate and collaborate. Our Product Managers work closely with Design and Engineering to plan, spec, develop, and ship product experiences across all our product lines, including Ai Voice, Ai Contact Center, and Ai Sales Center, to customers around the world, and supported in 10+ languages.

About you

At Dialpad, we're committed to helping our customers leverage our products to fulfill all of their businesses' communication and collaboration needs. We are looking for a video production intern to develop and produce a library of product-focused videos that will help Dialpad customers discover, learn about and engage with our products and features more deeply, and ultimately enhance their business communications and customer experiences through Dialpad.

Requirements

• Current student.

• Passion for video production and storytelling.

• Strong experience with Adobe Premier, FinalCut Pro and/or other video editing software.

• Excellent communication & teamwork skills.

• Resourceful self-starter with a creative mindset and a desire to own a project end-to-end.

• 60-90 days preferred (10 business weeks).

• Native English speaker.

What you will achieve

In your first 30 days you will:

• Dive head first into the product experience, developing a deep understanding of our current features/functionality.

• Work with Product and Marketing leaders to identify opportunities where video content can complement the customer journey throughout the product.

• Kick-start a production process for planning, developing, and delivering high-quality video content.

By the end of your internship you will have:

• Collaborated with product, design, and marketing teams to create high-quality, engaging content to be leveraged throughout the Dialpad ecosystem.

• Leveraged mixed media to produce videos that speak to customers' needs, highlight key features, and walk them through these features in an easy-to-understand, but engaging manner.

Value to the Intern

• Paid position, which provides exposure to the full content development lifecycle and hands-on experience working directly with product managers and marketers.

• Opportunity to build skills related to, and an understanding of SaaS ecosystem, business model, and tech stack.

• Chance to expand your professional network with team members of a dynamic Ai tech company of growing value.

Value to Dialpad

• Give back to the community by sharing product management and marketing knowledge and mentorship.

• Increase brand awareness among valuable potential hires; build a pipeline of known-good candidates to improve hiring efficiency/reduce costs.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it's our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don't meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.