Product Management Director

Avaya, Inc. Boston , MA 02298

Posted 6 months ago

About Avaya

Avaya enables the mission critical, real-time communication applications of the world's most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications offered on premises, in the cloud, or a hybrid.

Today's digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

Short Description

Directs a full life cycle of a specific product or suite of products from conception to end-of-life, running their area of responsibility like a business. Owns full accountability for the financial success of products.

Acts as the voice of the customer, engaging with external customers and translating their needs into financially viable solutions. Applies a balance of technical and business/market expertise to create products that address customer needs, complement the company's product/solution portfolio and contribute to the companys financial success. During major transitions, such as a launch or withdrawal, will plan and execute the transition to put the competition on the defensive and eliminate revenue risk for the company.

Builds connections across functions with internal stakeholders, such as engineering, program management, marketing, go-to-market, services, sales, learning and operations so that the product or portfolio of products is absorbed quickly by the market and is a success overall. Participates with senior leaders to establish corporate strategic plans and objectives. Directs and controls the activities of a broad functional area having overall responsibility for planning, budgeting, implementing and maintaining costs, methods, and employees. Establishes and recommends changes to policies which affect subordinate organization(s). Work is performed without appreciable direction.

10+ Years of Experience


Bachelor degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor.

Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively.

Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information:

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Product Management Director

Avaya, Inc.