Product Knowledge Specialist - Mercedes-Benz Of Manchester

Overview

CONSIDER YOUR CAREER WITH US!

No Experience Necessary!

Mercedes-Benz of Manchester is part of fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a Qualified MERCEDES-BENZ PRODUCT SPECIALIST to join our Quality Dealership, representing the Quality Mercedes-Benz Brand.

Our Product Knowledge Specialist will begin their career as an expert of the Mercedes-Benz Brand. By enthusiastically engaging with our clients at time of delivery, and during ownership, you will create a long lasting positive impression of the product and our dealership. Our PKS should be passionate about customer service, take pride in their work, an enjoy being part of a winning team that cares about their employees.

We offer...

• A Great Working Environment

• Comprehensive Training, Support & Advancement Opportunities

• Pinnacle Awards Program

• Medical, Dental & Vision Insurance

• Life & Disability Insurance

• 401(k) with Company Match

• Employee Vehicle Purchase Program

• Employee Stock Purchase Plan

Somethings to Know About the Position...

• Supports the Client Sales Advisor on Product Related Tasks and Activities.

• Fully Explains Vehicle Features, Application and Benefits based on Client's needs

• Maintains Constant Communication with Designated Sales Personnel at the Dealership on Vehicle Delivery and any Shedule Changes.

• Schedules Appointments in a Timely Manner and Maintains Communication with Clients Regarding any Changes to Scheduled time.

• Acquires and Maintains total Product Knowledge on all Vehicles and Understands Competitors Vehicle Features, Benefits and Shortcomings.

• Achieves Client Satisfaction Objectives as Assigned by Management and Follows up with New Owners to Ensure Delivery Satisfaction.

• Demonstrates passion about the brand and products.

• Confident in Using New Media (tablets, social media, etc).

• Assist in Other Areas of the Sales Department and Performs other Administrative Duties, as Assigned.

• Position will require a Saturday Working Schedule

You need…

• Professional Appearance

• Positive & Friendly Attitude

• Confidence in your Ability to be Successful

• Interpersonal Communication Skills

• Ability to Learn to Present Features and Technology

• Basic Computer Skills

• High School Diploma or Equivalent

• Must have a Valid Driver's License

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!

• All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment.

Group 1 Automotive is an Equal Employment Opportunity Employer.

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