Product Integration Engineer III

Wow! Naperville , IL 60540

Posted 2 months ago

Engineer, Software Product Integration III

The Software Product Integration Engineer III will to drive design, testing, and troubleshooting standards for systems and software applications used to support, integrate, or enhance network based products and services that our customers consume. This role will create and curates applications that our consumers use along with systems and applications used to test, validate, and deliver these services. The Software Product Integration Engineer IIIis responsible for communicating technical and non-technical concepts to a wide variety of groups within the organization to drive forward the adoption of a continuous integration workflow.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

  • Utilize knowledge of agile methodology and SCRUM to manage the backlog and deliver on commitments.

  • Translate and document the requirements of business partners and engineering organizations into a deliverable set of functional requirements through detailed user stories.

  • Utilize CICD and DevOps best practices to create, test, and validate deployment scripts or development branches used to publish or deploy functionality to customers.

  • Designs and tests complex software systems integration functions related to the design and delivery of products and services.

  • Create, test, validate, and publish IOS android, and virtual voice applications in support of network cloud, or unified communications based services.

  • Manage portals that customers utilize to manage their network based products and services.

  • Mentor junior level engineers on SDLC, software systems coding best practices , SCRUM methodology and reviews work and provides feedback

  • Participate in the selection of tools, technology platforms and the technical evaluation of third party vendors.

  • Provides escalation support related to the testing, validation, or deployment of software products into the organization.

  • Utilize open source and off the shelf systems to facilitate the automated configuration and delivery of services over a variety of systems and CPE.

  • Partners with others to consume data and curate tools from information found in our service provider platforms. This includes but isn't limited to database design and functionality, consuming syslog and SNMP streams, displaying system data in web pages and related activities.

  • Design, document, and curate automated testing and deployment systems and processes used in the delivery of network based products and services.

  • Design, document and facilitate the testing of system API's in the development lab.

  • Partners with others to create robust reports and dashboards utilizing various database technologies and data visualization platforms.

  • Makes recommendations to architecture, product management, and leadership on how to utilize new technologies.

  • Acts as subject matter expert on the team for 3-5 different coding languages and or systems including but not limited to: Python, Javascript, PHP, HTML, SOAP, JSON, Rest, Bash, Ansible, TR069, Radius, TACACS+/RANCID, GIT, Jenkins, etc., providing guidance and support to other team members on these coding languages and/or systems.

  • Other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • BS or BA from an accredited college or university or appropriate combination of education and experience.
  • 3 or more technical certifications or certificates relating to software development or systems administration

Experience/Skills Needed:

  • 8-10 years of progressive experience in software development and/or systems administration functions

  • Cloud ecosystem experience with VMWare, Kubernetes, OpenStack or similar

  • Familiarity with open source frameworks such as LAMP, and SMACK

  • Familiarity with software development lifecycles, repositories, and continuous integration and deployment processes (CICD, GIT, Cron, Jenkins)

  • Demonstrates knowledge with SOAP/XML, REST, and JSON frameworks and API's

  • Demonstrates knowledge in automated testing technologies for software applications and/or networks.

  • Demonstrates knowledge in automation and technology management solutions such as Ansible, Puppet, TACACS+/Rancid, TR069, etc.

  • Demonstrates knowledge of the OSI model

  • Demonstrates a high level of transparency, collaboration and communication skills

  • Demonstrates a high level of EQ (emotional intelligence)

  • Exceptional verbal and written communication skills

  • Experience giving peer and executive level presentations

  • Demonstrates situational adaptability with changes to project requirements, and work situations.

Computer Skills:

Microsoft Windows, Microsoft Office, G-Suite, Mac OSX, Unix Like Operating systems, Bash/Shell Scripting, SFTP, SSH, HTTP/S, HTML, PHP, CURL, TCL, SQL, Javascript, Python, Ruby, Wireshark

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • regularly required to talk and hear
  • required to use hands to type, handle objects and paperwork
  • required to reach and hold on to items at chest level or reach above the shoulder
  • required to use close vision and be able to focus
  • some travel may be required

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer

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Product Integration Engineer III