Product Director, Innovation

Job Description

Job Title: Product Director, Innovation

About NVA

National Veterinary Associates (NVA) is the largest community of free-standing veterinary hospitals, pet resorts and specialty animal hospitals in North America, with 1,000 general practice hospitals. Rooted in a tradition of compassion, innovation and collaboration, we champion each hospital's unique culture while providing support and opportunities for veterinary teams to deliver exceptional care to pets and their families.

NVA is backed by JAB Holding Company, a privately held group focused on long-term investments in companies with premium brands, attractive growth and strong consumer-focused businesses. The group's portfolio includes controlling stakes in Panera Bread brands, Krispy Kreme Doughnuts, Keurig Green Mountain, Keurig Dr. Pepper, JDE Peet's, among others.

Position Overview

We're looking for a talented, entrepreneurial Director of Digital Innovation to help change how we care for animals.

NVA is bringing new digital services and experiences to pet parents and scaling innovation for our veterinary care teams. This role will help lead a multi-year program to change the digital experience and associated technologies for our hospital care teams, mature our approach to data analytics, and articulate our broader tech-enabled growth strategy.

Reporting to the Senior Director of Data and Innovation, you'll join a growing team of product professionals, clinicians, and engineers, working in a fast-paced environment to develop and scale technologies for tens of thousands of veterinary professionals and millions of pet parents.

Key Responsibilities

We're looking for someone who is…

Qualifications

• Director-level experience in a nationally scoped firm, with a focus on digital strategy, product management and delivery, and data analytics.

• Proven success deploying complex digital experiences at large scale

• Strong understanding of digital product management and strategy, ecommerce, data-driven analysis, consumer-facing businesses, and data analytics strategy and delivery.

• Top-notch ability to communicate and build relationships across varied groups

• Examples of transparent leadership to positive outcomes

Leading candidates are likely to have experience in animal health services, consumer retail businesses, or multi-site healthcare contexts; and/or bring a mix of technical and business acumen.

Key Expectations:

• Work remotely in the United States, with ability to travel approximately 25% of the time.

• Passion and understanding of the human-animal bond.

• Detail-oriented on insights, design, and execution.

• Ability to mix great judgment, problem-solving and experience to prioritize, manage risk, and set fast timelines.

• Comfort with rolling up your sleeves - on some days this is an individual contributor role, on others a team leader.

• Empowering others to fail, learn and grow.

• Belief in our non-hierarchical culture of collaboration, transparency, safety and trust.

• Ability to manage day-to-day execution with outside partners.

Why You'll Love Working Here:

The people. You will be surrounded by talented, supportive, smart, and kind leaders/teams - people you will be proud to work with and who also have fun.

The business. We work for the love of animals and the people who love them. We enjoy driving a successful business while living our values and our "why".

The opportunity. Your days and projects will offer variety with the opportunity to gain operational, cross-functional, and executive leadership exposure as a trusted internal business partner. You would have the opportunity to help build and shape a fast-growing, global company within a high-growth, exciting industry.

Compensation

The compensation plan includes base, bonus, and equity with eligibility for benefits. The cash compensation range (base and bonus) is between $220,000-$250,000.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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