Product Designer - Payments

Job TitleProduct Designer

• Payments Job DescriptionAre you a UX/Product Designer with deep expertise in payments software solutions? Are you ready to set new industry standards? If creating intuitive user interfaces and delivering extraordinary payment experiences energizes you, this is your opportunity…

As a Product Designer for the Sage Network Payments squad, imagine being at the forefront of innovation in the financial management industry. We're on the hunt for visionary minds ready to design a groundbreaking industry platform. Not only is this an opportunity to influence this industry's trajectory, but also create a product with tangible, real-world impact that will transform the way our customers (SMBs) do business and achieve success. Join us and be a part of something monumental, shaping the future as we know it for SMBs and Financial Professionals. Your design. Your legacy. Are you in?

The Sage Network is a new platform, the first of its kind in this industry, and the future of digital accounting. Revolutionizing the accounting domain, the Sage Network is transforming what were once manual workflows-such as emailing invoices and awaiting payments-into a seamless digital flow. It empowers our SMB customers by connecting, automating, and synchronizing their accounting and financial transactions, not just within their internal workflows but also with their customers, buyers, suppliers, banks, auditors, and regulatory bodies, regardless of their usage of Sage software products. This innovative platform improves efficiency, accelerates payment cycles, saves valuable time, provides immediate business insights, and streamlines invoice management, thereby simplifying and enhancing the interconnectivity of accounting workflows globally.

Your Mission: Spanning the entire payments ecosystem, from onboarding users onto the Sage Network to facilitating frictionless transitions, you'll shape the end-to-end payment experience with simple and beautiful UI and a seamless, easy-to-use user experience our users love.

Tech stack: You'll work with Figma. Plus, you'll get to work closely with the Sage AI Engineering team to leverage their technology (AI and machine learning) and enhance customer/user experience.

What Sets This Role Apart?

The Sage Network is more than just a project or a new platform; it's our strategic priority and the future of Sage. This is your chance to be a vital contributor, ensuring the best user experience is primed and ready for its launch to the world - granting you high visibility across the company and growth opportunities. You'll have frequent opportunities to present to and engage with stakeholders. Your ability to influence with data, logic, and openness to proactively welcome and incorporate feedback will be the key to your success.

Meet Your New Team:

Your immediate colleagues will consist of 6 Product Designers, a UX Content Writer, and 2 UX Researchers, all reporting to a Sr. Director of Product Design & Research, who trusts and empowers the team to do what they do best and is highly invested in their development and success. The Sage Network BU acts like a start-up; they are given the reins to move quickly and make decisions. You'll join a larger group consisting of product managers and dedicated engineers. The Sage Network squads are designed with the skills to come up with practical and valuable solutions (our users adopt and use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use it) and feasible (designers must create intuitive user interfaces and information architecture to minimize any learning curve while making it easy to complete tasks or use features).

Location: Hybrid; 2 days per week of in-office collaboration from our new Atlanta office (619 Ponce

• Fall of 2024)

Minimum Qualifications:

• 4 years of hands-on UX/Product Designer crafting user-centric design solutions across desktop, mobile, or web platforms.- required

• Hands-on experience designing a Fintech/Payments software solution (banking, accounts payable A/P, and or accounts receivable A/R) - required

• Solid understanding of the technical intricacies of payment processing and digital banking

• Ability to share case studies via an online portfolio demonstrating how you frame user problems, design solutions, and user validation.

You can provide examples of how:

• You've successfully collaborated with researchers, built user flows, early wireframing concepts, prototyping, and performed usability testing.

• You've conducted rigorous research and user testing, using quantitative and qualitative data, to validate design choices for a seamless end-to-end user experience.

• You're known for being an effective communicator who can clearly articulate design decisions and rationales, with a 'show early and often' mentality.

• You deeply value working with others to achieve a common goal.

• You believe in being kind and having fun at work.

• You're a Figma power user.

Please ensure your online portfolio is visible and findable. If required, please provide the password to your portfolio. Key ResponsibilitiesKey Responsibilities:

• Conceptualized, designed, and developed user-centric payment solutions with a specialized focus on enhancing accounts receivables, accounts payables, and banking.

• Gain expertise in various payment methodologies and anticipate when customers might want to transition between them.

• Collaborate closely with our research team to conduct comprehensive user research, uncovering pain points and needs within the payment process.

• Partner with product managers, engineers, and cross-functional stakeholders to define and implement innovative payment features that challenge the status quo.

• Harness your creativity to create wireframes, prototypes, and high-fidelity designs, utilizing industry-standard tools such as Figma to communicate and visualize design concepts vividly.

• Lead the charge in optimizing the user onboarding process, ensuring it is not only seamless but also engaging, marking the first step in our users' journey.

• Leverage usability testing and collaborate with our research team to iterate designs, incorporating user feedback and data-driven insights.

• Forge a strong alliance with the development team, ensuring design feasibility and alignment with technical constraints.

• Remain at the forefront of industry trends and best practices in FinTech and payment design, driving innovation within our organization.

• Actively contribute to the development and evolution of our design systems, championing consistency across all our products.

Perks? We have plenty.

• Competitive annual bonuses

• Comprehensive health, dental, and vision coverage

• 401(k) retirement match (100% matching up to 4%)

• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)

• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date

• Work Away, an opportunity to work & play for 10 weeks in any country of your choice (from a Sage-approved list)

• 5 days paid yearly to volunteer (through Sage Foundation)

• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date

• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)

What it's like to work at Sage?

https://www.sage.com/en-us/company/careers/

#LI-CH1 FunctionProduct Delivery CountryUnited States Office LocationAtlanta Work Place type

Hybrid AdvertWorking at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

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