Product Design Manager, Lyft For Business

Lyft San Francisco , CA 94118

Posted 2 months ago

At Lyft, community is what we are and it's what we do. It's what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring. Towards this vision, Lyft Business connects Lyft to companies and organizations by offering reliable, scalable and affordable solutions to solve for their transportation needs.

Lyft is seeking a design manager to lead a team of product designers, providing direction and guidance of their team's output, as well as stewarding best practices in cross-functional partnership and design process. This person will propagate a strong design practice, influence product strategy, and make a strong impact on product execution and quality. Design managers also provide design mentorship and be a champion for both craft and career development, as well as create the operational space and organizational cover to help their designers focus on executing their best work. On Lyft Business, you will lead a team of product designers who focus on solving the transportation problems in healthcare, corporate travel and daily commute. You will closely collaborate with the Lyft Business Leadership Team, ensuring strategic alignment and delivering on the business and product goals.

As a qualified candidate, you have both an incredible eye for detail and an ability to think big, break new ground, and innovate. You have experience leading teams designing for mobile (native apps and mobile web), desktop web, and email, and you have a strong track record and a body of work that demonstrates clear wins to user and business impact, as well as the particulars in overall experience, visual polish, animations, and complex interactions.

You must be a proven leader, an excellent communicator, and a cross-functional, cross-organizational team player that can thrive in a very fast-paced, dynamic working environment. You are comfortable working closely with passionate designers, product managers, engineers, marketers, and executives that care deeply about creating beautiful, high-impact products.

We intend to raise the bar with smart, delightful solutions that lock-in on user needs and tightly align with company priorities. We also want teammates who are passionate about technology, community, and finding better ways to bring people together.


  • Manage, mentor and inspire a team of product designers, providing design direction and pushing the quality of the design work

  • Push the boundaries of your team's UX/UI/visual execution and try new ideas. Be able to think "Blue Sky" and explore divergent concepts and create trajectory for the company

  • Influence product strategy and lead your team in executing design work with a high level of polish, and understand how to solve a range of tactical & contained issue to much more complex, loosely defined product challenges across all digital platforms: iOS, Android, web, and email

  • Know how to lead and represent your team effectively, substantiate the work and the decisions behind them, and be an advocate for user-centered design

  • Build relationships with cross functional team members and executives across organizations, and effectively speak to process, design goals and team vision as a strong representative of the design studio

  • Step change productivity and accelerate team efficiency by improving processes and workflows with the design team and cross functional teams

Experience & Skills:

  • Background in product design (UX/UI), with a focus on web and mobile

  • Ability to think big and understand complex feature sets

  • A track record of leading design teams through successful product launches across iOS, Android, and desktop and mobile web

  • Strong information design experience with a solid foundation in UX design heuristics

  • Experience recruiting, hiring, and retaining multi-disciplinary design teams

  • Excellent oral and written communication skills

  • Deep knowledge and applied experience in information architecture and graphic design (layout, typography, color)

  • Applied experience with design tools: Sketch, Illustrator, Photoshop

  • Applied experience with prototyping tools: Framer, Principle, Origami, HTML/CSS/JS, After Effects, Swift

  • Superb attention to detail

  • Ability to work well on an ego-free, highly collaborative, and cross-functional team

  • Ability to thrive in a fast-paced, dynamic startup environment

Bonus Points:

  • Experience running a design team working on B2B products within a consumer company

  • Experience in partnering with product marketing, business operations, sales and business development and leading cross-functional initiatives in achieving business goals and revenue targets

  • Passion for and interest in urban mobility, transportation strategies, future of cities and urban living

  • Effective in working with senior executives in consumer product/service organizations

  • Demonstrated track record of working with nascent products/services in new markets

  • Avid Lyft user

Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.

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Product Design Manager, Lyft For Business