Product Delivery Manager - Healthcare Payments - Vice President

JobID: 210526644

Category: Product Portfolio & Delivery

JobSchedule: Full time

Posted Date: 2024-06-12T14:38:01+00:00

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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. Execute on strategic initiatives with exposure to senior leadership.

As a Product Delivery Manager in Healthcare Payments, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Oversees client early adopter programs to monitor and ensure customer success throughout the onboarding process for novel technology solutions

• Communicates key product launch updates to senior leadership and a wide array of functional stakeholders

• Partners with Operations and Sales teams to enable new process flows and seamless transitions to new technology solutions

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination

• Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements

• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area.For example, Product Marketing, Product Launch, Strategic Project Management

• Demonstrated ability to execute operational management and change readiness activities

• Strong understanding of delivery and a proven track record of implementing continuous improvement processes

• Experience in product or platform-wide release management, in addition to deployment processes and strategies

• Proficiency in Microsoft Office

• Presentation and public speaking experience; superior communication skills

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics