Product Content Specialist

May include:

• Responsible for maintaining accurate and relevant product data, content, and digital assets for multiple product categories that will be used across the enterprise as well as an in e-commerce catalogs.

• Works with product marketing and suppliers to develop an understanding of critical data needed to develop compelling long and short form copy and content for multiple channels.

• Develop a strong working knowledge of the sources of data in the enterprise and develop relationships with cross-functional subject matter experts to create copy as needed.

• Systematically audit existing content, identify missing information, and work across functions to create a complete product information set.

• Collaborate cross-functionally with engineering, product marketing, sales, procurement, logistics and IT

• Create / optimize compelling long-form and short-form copy and content for multiple channels

• Monitor supplier compliance and provide guidance with supplier onboarding pertaining to item attributes, images, and content and monitor compliance.

• Understand our customers and work to develop compelling attribution and messaging that best captures the brand enabling cross-sell/upsell products for E-commerce.

• Develop and implement best practices.

• Perform additional projects/duties to support ongoing business needs.

Nature & Scope:

• Applies practical knowledge of job area typically obtained through advanced education and work experience

• Encouraged to seek continuous improvements

• Performs a range of mainly straightforward assignments

• Works independently with general supervision

• Problems faced are difficult but not typically complex

Knowledge & Skills:

• Excellent written and verbal communication skills.

• Strong writing and editing skills with impeccable attention to detail.

• Ability to work independently on multiple tasks and projects with cross-functional teams such Marketing, Engineering, IT, and Supply Chain.

• Ability to perform data profiling, data mappings, data quality and validation, hierarchy management, match and merge rules and supporting data stewards.

• Knowledge of E-commerce practices preferred.

• Advanced level proficiency with Microsoft Word, Excel, and Outlook

• Proven track record of working cross functionally and collaborating with other departments such as Marketing, Engineering, and IT

Experience:

• 1-3 years of experience with product MDM or PIM system/data quality technologies in an HVAC, manufacturing, or similar Industry environment

Education/Certification:

• Bachelor's degree

• Stibo Certifications a plus and may be required post hire.

People Management: No

Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations.

Reports To: Manager, Business Data Systems, Marketing Operations

The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.