Product Assurance Analyst

Croda Edison , NJ 08817

Posted 4 weeks ago

Croda is seeking Product Assurance Analysts for our Edison, NJ corporate headquarters.

Please note - our headquarters will be relocating to Princeton, NJ in Q2 2020. The Product Assurance Analyst will provide customized product assurance data to customers via statements and questionnaires to Croda's customers to enhance Croda's reputation in the market. Maintain product data within the quality department. Perform all duties within the Company's safety, health and environmental regulations. Perform all other duties as assigned by management.

Key Duties:

Customer Requests

Review customer inquires-able to analyze, assess and understand requirements of request seeking clarification with the originator of the request as appropriate

Log all requests in the relevant database/log

Accountable for evaluating customer requests and formulating individual/standardized replies

Obtain the product information requested through individual research, departmental research, regional PAD/PSRA teams and company technical/operations teams

Coordinate inter-departmental responses and ensure timely completion of customer requests

Assimilate and analyze the researched data and use it to judge how best to formulate the reply

Analyze questionnaires and ensure responses meet Croda's intellectual property needs as well as evaluating product liability risks

Maintenance, Development and Validation of Product Information

Update and validate the Product Database with new information as research studies highlight new or changed knowledge

Assist with generation/acquisition of technical information related to new products or raw materials Recognize that information sourced from other specialists may be applicable to other products and coordinate full review to ensure all information is updated and maintained accordingly.

Assimilate and interpret large amounts of data (products, manufacturing processes, businesses, regulations, etc.) and suggest improved and more efficient methods of working

Ensure records are kept in accordance with legal requirements as well as Croda internal requirements


  • Bachelor degree in chemistry or technical field

  • 2-3 years specialty chemical experience including a strong technical background.

  • Must have a good working knowledge relating to chemical use in the United States, a knowledge of the regulatory environment in North America and elsewhere is preferred but not required.

  • Must be able to work under tight deadlines and maintain relationships with numerous individuals in multiple departments.

  • Must be able to prioritize own work and work independent of supervision.

  • Must have good problem solving and critical thinking skills.

  • Excellent written and oral communications skills, including the ability to take complex product information and formulate suitable customer responses in the form of statements and reports.

  • Will be required to work with individuals from multiple countries and languages

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Product Assurance Analyst