Product Applications Engineer III

SUMMARY

The Applications Engineer plays the role of a technical expert in customer-facing activities such as assessing their needs, informing them of our capabilities, and reviewing customer-supplied design data for accuracy and manufacturability. Additionally, a person in this role acts as a liaison to other engineers and Sales team, to communicate the technical details of the job and to provide update on the progress of setup and manufacturing.

ESSENTIAL JOB FUNCTIONS

• Act as a technical point of contact for initial and follow-up discussions with customers.

• Perform thorough review of customer requirements and provide guidance on our capabilities.

• Collaborate with Sales team in communication with customer on the progress of a work order.

• Coordinate effective communication and collaboration with internal teams and stakeholders throughout the project lifecycle.

• Partner with process engineers to ensure process capabilities align with customer design requirements.

• Ensure expected yield levels are appropriate to meet customer requirements.

• Assist in post-shipment support, such as customer complaints and RMAs.

• Support sales during customer visits and trade shows to showcase product capabilities.

SUPERVISOR RESPONSIBILITIES

The responsibilities of this role do not include supervising other employees.

ENVIRONMENTAL POLICY

Carlisle Interconnect Technologies is fully committed to minimizing the environmental impact of its operations, activities, and products. To achieve this, we adhere to all applicable environmental regulations and laws, prevent pollution, and continuously improve our environmental performance in all our global operations. This is possible through an Environmental Management System that provides a framework for setting and reviewing our environmental objectives and targets. We aim to identify and reduce any negative environmental impact our business activities may have.

EXPORT COMPLIANCE DISCLAIMER

This position includes access or potential access to ITAR and EAR (Export Administration Regulations) technical data. Therefore, candidates must qualify as US Persons, defined as US Citizens or Permanent Residents (Green Card Holders).

QUALIFICATIONS

To succeed in this job, an individual must satisfactorily perform each essential job function. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and EXPERIENCE

• Bachelor's degree in engineering/sciences with 5+ years of experience or 15+ years of experience working in a technical engineering role.

• 2+ years' experience manufacturing flexible printed circuits, Integrated Circuit Manufacturing or MEMs.

• Background in medical, aerospace or defense industries is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• IPC certifications in standards or design preferred.

• Project Management Professional (PMP) certification preferred.

• Lean Manufacturing, Six Sigma, or similar certification preferred.

LANGUAGE REQUIREMENTS

• Excellent verbal and written communication skills in English.

• Conversational in any other language is a plus.

JOB SKILLS

• Proficient in MS Office Suite and SharePoint.

• Knowledge of ERP systems, SAP preferred.

• Ability to view and modify Gerber or DXF data.

• Ability to read customer drawings and stackups.

• Performs activities and develops concepts in area of responsibility that are complex.

• Routinely solves technical problems independently.

• Manages solutions of more complex problems involving multiple perspectives.

• Routinely and effectively applies statistics, excellent judgement, and sound logic in decision making.

• Mentors junior engineering staff members.

• Uses product knowledge to influence external customers through discussions & presentations

• Understands internal and external customer requirements and applies solid technical solutions based on that information.

• Proactively interacts with key people in and outside of the organization to complete job assignments.

• Reliable and flexible to work additional hours on short notice to complete orders or special projects to meet customer or internal demands.

PHYSICAL DEMANDS

As part of their job duties, the employee must sit for lengthy periods while operating a computer. They frequently use their hands to type, handle objects, and communicate verbally. Additionally, they may need to stand, walk, reach, and occasionally lift objects weighing up to twenty (20) pounds. This role requires lifting, carrying, pushing, pulling, reaching overhead, reaching at or below shoulder level, and keyboarding. According to ADA regulations, reasonable accommodation will be provided to ensure that individuals with disabilities can perform the job's essential functions.

WORK ENVIRONMENT

Manufacturing environment: A work environment in a manufacturing plant is the physical and social setting where goods production occurs. Depending on the type of product, process, and plant, the work environment may vary in terms of noise, temperature, safety, and demand. Common characteristics of a work environment in a manufacturing plant are the use of machinery and exposure to hazards such as chemicals, heat, dust, or noise, with a culture of teamwork, communication, and continuous improvement.

PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS

• ASTM F-2412-2005, ANSI Z41-1999, or ANSI Z41-1991 rated safety toe shoes in specific areas.

• Clear ANSI Z87.1 safety-rated glasses in specific areas.

• Hearing protection in specific locations.

• Ability to compile with JSA in specific areas.

SALARY INFORMATION:

According to several states' laws, this position's salary range falls between $100,000 - $130,000 annually. However, this salary information is merely a general guideline. When extending an offer, Carlisle Interconnect Technologies considers various factors such as the position's responsibilities, scope of work, candidate's work experience, education/training, essential skills, internal pay equity, and market considerations.