Product Analyst

Tyler Technologies Headquarters Plano , TX 75023

Posted 2 months ago

The Product Analyst is responsible for understanding and documenting software requirements to enhance solutions and products. The Product Analyst handles duties of moderate scope and complexity.


Plano, Texas


  • Provide Business Value by solving market problems to meet clients and potential clients' needs. Handles duties of moderate scope and complexity.

  • Gather requirements of moderate scope and complexity from a variety of sources to support product development process.

  • Communicate information in the form of User Stories that support user needs, program functions, test cases and steps required to develop or modify systems.

  • May research and analyze projects for new features based on system requirements defined by business system's owners.

  • Design requirements and documentation with foresight for the future maintainability and growth of the software.

  • Work closely with the Product Owner to manage customer enhancement requests and expectations.

  • May act as a liaison to clearly communicate ideas between technical and non-technical stakeholders.

  • Embrace learning and growth to gain expertise and grow in position.

  • Occasional travel required.

  • Perform other duties as assigned.


  • Bachelor's degree in Computer Science, Management Information Science, or Business.

  • Equivalent work experience may substitute for degree requirement.

  • A minimum of 1 year of experience in software or related experience including but not limited to writing and documenting client specifications.

  • Experience using Agile SCRUM development processes.

  • Strong analytical and problem-solving skills.

  • Knowledge and understanding of the full software development lifecycle and associated methodologies that are helpful.

  • Keen attention to detail.

  • Strong planning and organizational skills involving the ability to manage multiple work tasks effectively.

  • Strong time management skills.

  • Strong interpersonal and communication skills involving communicating technical and nontechnical information verbally and in writing.

  • Basic knowledge and experience with data modeling, relational databases concepts, and understanding SQL queries.

  • Proficient with Microsoft Office.

  • Ability to work independently as well as collaborate in a team as well as across functional groups.

  • Ability to be effective in a fast-paced environment.

  • Must be able to travel occasionally if requested.

  • May be required to undergo and satisfactorily pass a fingerprint background check (for CJIS requirements).

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