Product Analyst

Job Title: Product Analyst Location: McLean, VA – Hybrid- T, W, TH Duration: 12 months Contract Type: W2 only Pay Rate Range: $45 - $50/Hour Job Description Summary Leads initiatives to analyze and automate complex business/product problems. Providing technical and strategic insights related to business/product issues and opportunities to align with the business/product vision. Primary interface between technology and a specific business product. Works with users/customers to resolve problems or recommend alternative methods to meet needs. Facilitator of knowledge sessions with subject matter experts and stakeholders across the company. Solutions are innovative, thorough, and practicable. Responsibilities: Assist the Product Owner to write user stories and edit acceptance criteria, making sure each story aligns to the feature objective Proactively bring ideas to the table to increase value to our customers, recognizing roadblocks early, and presenting ideas and options to key partners Troubleshoot product questions and technical challenges Demo solution options, existing functionality, and new functionality in various business settings Understand and proactively utilize agile practices Use applications including Jira, Teams, Confluence, Excel, Word, PowerPoint, Visio, ServiceNow, Icertis, Salesforce Quickly responds and provides support to stakeholders for production issues and questions Completes administrative updates and changes in production Supports production releases by completing necessary steps part of the implementation plan and completes validations Supports user acceptance testing (UAT), development, and deployment support (including conducting manual testing, providing functional configuration, and attending after hours deployments) Ability to create concise material explaining complex topics to senior leadership and stakeholders Responsible for acting as the primary interface between technology infrastructure and specific business functional areas Identify business unit requirements, create project, and process specifications, coordinate with application, product, and project teams to ensure that projects are on schedule and within budget Build and grow relationships with internal business partners and offer creative and innovative solutions to a variety of requests and issues. Experience with access, SOX compliance requirements, audit, and deal flow processes are a plus, along with contracting processes and overall experience with mortgage business also a plus Qualifications: Bachelor's Degree or equivalent work experience 3-5 years of work experience 3 years of related experience in change management and/or business operations. Knowledge and experience in the primary or secondary lending markets Agile product delivery experience, including requirements gathering, writing user stories, and using Jira technology Intermediate to advanced SQL experience In depth understanding of Microsoft Excel – Formatting, formulas, and macros A technical background (computer science degree/ certifications/ technical work experience) is highly desirable Understanding of end-to-end software development lifecycle (SDLC) Exceptional communication and interpersonal skills Strong organizational skills and attention to detail