Product Analyst

FHLB Dallas actively pursues dedicated and hardworking individuals to be a part of our professional team. Positions are offered on an as-needed basis for all departments. View our current opportunities by clicking the View Open Positions tab above.

As a key member of the product management team, Product Analyst holds a significant role within our organization, serving as a vital link between customer needs and the delivery of our products. In this role, you will collaborate closely with product managers, cross-functional development teams, and business stakeholders to drive the success and quality of product development.

As a Product Analyst, you will leverage your strong analytical skills to translate business needs into defined product features. You will design and implement a product quality strategy including a robust testing strategy, and conduct analysis on product usage and feedback to ensure alignment with business objectives and customer needs.

Successful candidates in this role will demonstrate robust analytical skills, business acumen and technical aptitude, as well as a real passion for building awesome products that enable our customers' success.

PRIMARY RESPONSIBILITIES:

Product Management Responsibilities:

• Collaborate with product managers and stakeholders to develop product requirements and features definitions.
• Contribute to the development and maintenance of the product capabilities roadmap.
• Lead the product backlog refinement, drive the design and quality of user story definitions, and optimize the sequence of product feature development.
• Lead the development of product testing scenarios that provide sufficient coverage of the product features definitions; and maintain the testing scenarios to reflect the product changes.
• Work with cross-functional development teams to ensure that product development aligns with customers' needs.

Product Analysis Responsibilities:

• Conduct product and customer analysis to inform the develop the product strategy and roadmap.
• Advocate for the users of the product and strive to provide a positive user experience.
• Analyze product usage, business architectures and process, and data definition and flows; design and make recommendations for improvement.
• Analyze the product testing scenarios and drive the test case development from cross-functional development teams.
• Analyze the testing result and ensure the product meets business needs and quality standards.
• Collaborate with development teams to resolve issues.

Portfolio Management Responsibilities:

• Assist product managers in managing the Bank's project portfolio.
• Monitor product development KPIs, identify the risks that could impact product goals.
• Communicate progress and performance to stakeholders.
• Help prioritize and align product delivery with Bank's strategic objectives.
• Assume additional responsibilities as assigned.

JOB REQUIREMENTS:

• Bachelor's degree in computer science, engineering, business administration, management information system or related fields.
• 3+ years of experience working as a SAFe product owner, technical project manager or equivalent role in an Agile software development environment.
• 5+ years of experience working as a product analyst, business analyst, data analyst, or quality assurance analyst in the development of complex software products.
• Demonstrable experience across full spectrum SDLC environment for web applications and web APIs, particularly strong in Analysis, Design and Test phases.
• Proven experience with requirements elicitation, expert ability to manage the needs of diverse stakeholders. Demonstrable experience in diagraming software components, processes flows, data flows and other architectural artifacts.
• Practical experience with software testing methodologies and techniques, ability to design and execute testing strategies.
• Strong problem-solving and analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication skills, both written and verbal, along with strong presentation skill and interpersonal skills
• Experience in navigating through ambiguity, demonstrating confidence to make difficult decisions and leading through adversity with a focus on the eventual right outcomes.
• Knowledge of regulations and standards in the financial service industry.
• Possession of one of the following certifications or equivalent: SAFe Product Owner, Agile Product Management or Scrum Product Owner

FHLB Dallas Offers a Professional, Inclusive Culture

FHL Bank Dallas employees are committed to and exemplify the following principles:

• Service to our members is first and foremost
• All business will be conducted honestly and ethically
• Each employee contributes to customer service by directly serving our members or supporting those who do
• Interaction with members should focus on building professional relationships and helping customers achieve their goals
• Cooperation and teamwork throughout and across all levels of FHLB Dallas are essential to its effectiveness
• Colleagues and members will be treated with the utmost respect and dignity

FHLB Dallas provides equal employment opportunity to all individuals without regard to race, religion, color, sex, age, marital status, ancestry, veteran status, disability, or national origin. FHLB Dallas will consider for employment all persons on an individual basis consistent with job-related criteria without regard to visible and non-visible disabilities. Equal opportunity applies to all employment practices, including recruitment, screening, hiring, compensation and training, as well as other conditions and privileges of employment.