Company Name: Smith's Food and Drug
Position Type: Employee
FLSA Status: Non-Exempt
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Develop adequate scheduling to balance customer volume with associate needs.
Comply with all state, county and local weights and measures laws and labeling requirements.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Offer product samples to help customers discover new items.
Promote sales through intercom announcements.
Review/inspect products for quality and freshness and take appropriate action with those items.
Understand the store's layout and be able to locate products.
Implement the period promotional plan for the department.
Stay current with present, future, seasonal and special ads.
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
Train department associates on inventory/stocking and Computer Assisted Ordering.
Ensure proper temperatures in cases and coolers are maintained.
Adhere to all local, state, and federal health and civil code including local weights and measures laws in addition to labeling regulations.
Order, rotate, cull, and maintain backroom levels according to store and company policy and procedures.
Observe scheduled shift operating hours.
Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
Effective communication skills
Knowledge of basic math: counting, addition, and subtraction
Ability to handle stressful situations
Must be able to meet the minimum physical demands of the position
Must be 18 or older
Desired Previous Job Experience:
High school diploma or equivalent
Second language: speaking, reading and/or writing
Completion of the WAFC Retail Management Certificate
Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Day; Evening
Jobs at Smith's: A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.
Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: UT || South Jordan || 5448 Daybreak Pkwy || 84009 || Smith's Food and Drug || [[mfield2]] || Customer Service; Produce/Floral; Store Operations || Employee || Non-Exempt || Full-Time || None