Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
It is the primary responsibility of the Procurement Systems Coordinator to support the Global Procurement organization by administering key aspects of new and existing procurement systems related to master data, catalog enablement and ordering templates, supplier setup, contract setup and customer support. This position is responsible for day-to-day operational execution of multiple processes surrounding suppliers, catalogs, and internal customer support, and also facilitates company automation objectives and procurement best practices. All duties are to be performed in accordance with departmental and MGM Resorts International policies, practices and procedures.
Manage key processes related to e-procurement systems such as supplier enablement and catalogs.
Troubleshoot master data setup/other system issues as well as interface between the e-procurement system and other systems.
Respond to internal and external inquiries and provide exemplary customer support to end users and suppliers.
Coach users and suppliers to enhance system and process knowledge and ensure compliance to policies.
Guide suppliers through the setup and on boarding process to maximize electronic transactions.
Log customer support requests and follow issues through to completion.
Support special projects such as new property openings and rollout of new system functionality.
Support training efforts surrounding current and future system enhancements.
Use various tools to evaluate system metrics such as spend, compliance to invoicing, catalog vs. non-catalog usage, etc.
Create miscellaneous reports as needed to support decision making.
Perform other job related duties as requested.
At least 2 years of experience in a supply chain management role, e.g. purchasing, sourcing, or a related field.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Bachelor's degree in a related field.
Previous systems experience in Stratton Warren, Infinium and/or Coupa.
Previous experience working in a similar resort setting.