Processor, Loyalty Programs

Saint-Gobain Corporation Malvern , AR 72104

Posted 3 months ago

Position description

Supports Building Solutions by inputting data and data maintenance for various systems to track, report and issue rebates for the Remodeler Programs. Responsibilities include review and audit of customer invoices to determine Incentive Program eligibility as well as incentive coordination. Includes data input of competitive information for the Remodeler program and customer service support.

DUTIES/RESPONSIBILITIES
40% of time (15 Hrs/Wk) - Administrative Support:

  • Log all Incoming Submissions for Remodeler program

  • Fill out Vendor Add/Change Forms

  • Check receipt processing and mailing

  • Scanning Backup materials

  • Reviewing and uploading New Remodeler File to E2E
    20% of time (6 Hrs/Wk) - Customer Service Support and Research:

  • Handle Calls

  • First check of submissions and follow up calls to TMs and Customers

  • New Remodelers confirm all the pieces included and the form completed
    40% of time (15 Hrs/Wk) - Submission Processing:

  • Calculating Remodeler Submissions and preparing for Check Request

PROBLEM SOLVING:

Position has responsibility for supporting CertainTeed's Building Solutions Builder and Remodeler Loyalty Program, which has high visibility both within the company and to customers. Must be able to discern special circumstances that may impact relationships, impact sales, and know when to elevate for management review. Ability to analyze reports and invoices to insure products usage is accurate. Ability to match invoices to actual CT products by product numbers / SKU's. This position follows standards established by policies and procedures.

REQUIRED QUALIFICATIONS

  • High school diploma required plus 4-5 years office experience.

  • Strong Data Entry Skills.

  • Developed mathematical skills.

  • Knowledge of Microsoft Access required

  • PC Proficient

  • Must be able to do basic data analysis

  • Possess the ability to build relationships and possess excellent professional and positive communication skills.

Who are we ?

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world's largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.


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Processor, Loyalty Programs

Saint-Gobain Corporation