PROCESSING ASSISTANT IV
ALAMANCE COUNTY DEPARTMENT OF SOCIAL SERVICES
FAMILY JUSTICE CENTER INTAKE SPECIALIST
Applications will be accepted thru October 10, 2018.
Salary : $28,016
Knowledges, Skills, and Abilities:
Significant knowledge of FJC procedures, methods, and practices, as well as methods and practices associated with working with victims of violence
Experience working with victims of domestic violence and their children, victims of sexual assault, victims of child abuse, and victims of elder abuse is preferred
Ability to communicate with clients and public to obtain data, explain policies and procedures, and understand the needs of the client
Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules, or regulations
Ability to apply work-related formulas or mathematical calculations
Ability to record, compile, summarize and perform basic analysis of data
Considerable knowledge of office systems and techniques, including Excel
Ability to practice effective communication techniques both orally and in writing
Ability to independently work with people with courtesy and tact in performing public contact duties that are sensitive in nature
Ability to manage client crisis calls and emergency situations
Knowledge of best practices relating to family violence which includes identification, safety, and confidentiality
Has ability to maintain effective working relationships with other center professionals and to be cooperative in handling referrals
Has good working relationships with other staff; promotes teamwork, is cooperative, collaborative and handles delicate situations tactfully
Ability to work as part of a fast-paced, multi-disciplinary team
Ability to analyze, interpret, recommend, and implement policy and procedural guidelines
Skill in organizing work flow and coordinating activities
Ability to supervise and coordinate work of student workers or volunteers
Ability to multi task and manage large volume of paperwork across multi
Minimum Education and Experience:
Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.
Contact: Applicants may apply online at www.alamance-nc.com Alamance County does not discriminate against race, color, national origin, sex, religion, age or disability in employment or the provision of services.
"AN EQUAL OPPORTUNITY EMPLOYER"