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Processing Assistant IV

Expired Job

Alamance County Burlington , NC 27217

Posted 2 months ago

PROCESSING ASSISTANT IV

ALAMANCE COUNTY DEPARTMENT OF SOCIAL SERVICES

FAMILY JUSTICE CENTER INTAKE SPECIALIST

Applications will be accepted thru October 10, 2018.

Salary : $28,016

Knowledges, Skills, and Abilities:

  • Significant knowledge of FJC procedures, methods, and practices, as well as methods and practices associated with working with victims of violence

  • Experience working with victims of domestic violence and their children, victims of sexual assault, victims of child abuse, and victims of elder abuse is preferred

  • Ability to communicate with clients and public to obtain data, explain policies and procedures, and understand the needs of the client

  • Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules, or regulations

  • Ability to apply work-related formulas or mathematical calculations

  • Ability to record, compile, summarize and perform basic analysis of data

  • Considerable knowledge of office systems and techniques, including Excel

  • Ability to practice effective communication techniques both orally and in writing

  • Ability to independently work with people with courtesy and tact in performing public contact duties that are sensitive in nature

  • Ability to manage client crisis calls and emergency situations

  • Knowledge of best practices relating to family violence which includes identification, safety, and confidentiality

  • Has ability to maintain effective working relationships with other center professionals and to be cooperative in handling referrals

  • Has good working relationships with other staff; promotes teamwork, is cooperative, collaborative and handles delicate situations tactfully

  • Ability to work as part of a fast-paced, multi-disciplinary team

  • Ability to analyze, interpret, recommend, and implement policy and procedural guidelines

  • Skill in organizing work flow and coordinating activities

  • Ability to supervise and coordinate work of student workers or volunteers

  • Bilingual preferred

  • Ability to multi task and manage large volume of paperwork across multi

Minimum Education and Experience:

Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.

Contact: Applicants may apply online at www.alamance-nc.com Alamance County does not discriminate against race, color, national origin, sex, religion, age or disability in employment or the provision of services.

"AN EQUAL OPPORTUNITY EMPLOYER"


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Processing Assistant IV

Expired Job

Alamance County