For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve the vital needs of a growing world. Today, we're one of the world's largest agricultural processors and food ingredient providers, with approximately 31,000 employees serving customers in more than 170 countries. With a global value chain that includes approximately 500 crop procurement locations, 270 ingredient manufacturing facilities, 44 innovation centers and the world's premier crop transportation network, we connect the harvest to the home, making products for food, animal feed, industrial and energy uses. Learn more at www.adm.com.
Process Technician, Shared Services Decatur, IL
This is a full-time non-exempt level position. Flexible work hours 40 hours/week.
The NA Shared Services Center has an opening for a full-time representative in the Decatur office. This job will has the ability for flexible hours able to accommodate most schedules. The successful candidate will be engaged in a wide variety of activities focused on providing outstanding customer services for ADM's internal and external customers by efficiently executing transactions processes. The position will be involved with many of ADM's accounting systems, along with other systems used by controlling colleagues.
High School Diploma
Associate's Degree Preferred
Knowledge of Microsoft Office (Excel, Word, MS Outlook, etc.)
IBM systems and JDE (CICS-A0GO, ARGO, BSGO, OPGO) is a plus
Ability to function in a deadline oriented environment while paying attention to details
A team player with strong customer service skills
Flexible, willing to do what it takes to get the task completed
Problem solving and analytical skills
Dependable and desire to learn
Great Time Management Skills
Strong Data Entry Skills
Ability to effectively communicate, facilitate and cross-train others
Provide outstanding customer service for ADM's Internal and External Customers by efficiently executing transactions processes
Posting and application of payments received from external customers
Work on investigation, research, application and resolution of unapplied payments for assigned business units.
Work with internal and external customers on reconciliation of customer accounts
Work to identify and correct application errors
Efficiently accomplish set goals for cash application process
Communicate and answer internal and external customer's questions proficiently and professionally through email, phone and face to face
Will learn more advanced AR processes, such as balancing daily cash, processing JDE exceptions, approving cash, and coding are a just a few of these more advanced tasks
Shared Services Representatives will potentially have responsibility for:
Preparing, Scanning, Indexing, & Verifying Documents
Entering Accounts Payable Invoices
Invoicing customers on behalf of ADM Sales groups
Performing the reconciliation of inventory and bank statements
Applying cash in the accounts receivable process
Preparation of various monthly reports, distribution, and filing
Additional job functions within the Shared Services group could be available based on the skillset of the successful candidate
Relocation assistance is not available with this position.
This position offers a complete benefit package, including 401K/ESOP, pension, health, life and dental insurance.
ADM requires the successful completion of applicable pre-employment drug screen, medical questionnaire and a background check.
ADM is an EOE for minorities, females, protected veterans and individuals with a disability.
Archer Daniels Midland Company