Process Program Manager

Dish Network Corporation Englewood , CO 80110

Posted 4 weeks ago

DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Intelligence. Creativity. Innovation. These are the things you'll find at DISH Network, the pioneer in television entertainment. Supporting over 150 DISH In-Home Services (IHS) facilities and centers across the country, as well as 3rd Party Providers nationally, the IHS organization encompasses thousands of talented and dedicated employees who deliver exceptional service to our customers. One of the ways we accomplish this is by deploying our dynamic fleet across the nation and in customer's homes.

A Consultant on the Process (Improvement) and Operations team has a prodigious impact to DISH's operations and profitability by delivering large scale projects and driving results through detailed analysis and developing improvement plans as those projects mature. We need someone who drives results through the organization and is able to quickly identify improvement opportunities and solutions - while seamlessly communicating back to our field operations partners.

Specific responsibilities include:

  • Designs and implements changes to field processes that improve results and reduce cost

  • Coordinates with a variety of business units to develop, test and refine new business processes / practices.

  • Leverages data to drive continuous improvement in areas such as productivity, repair rates, quality, customer service, and sales.

  • Teaches back lessons learned and key findings to department, peers and field partners with recommendations for changes and updates for training.

  • Creates a roadmap for tools and technology needed to ensure improvement to our customer and technician experience.

A successful Process and Operations Consultant will have the following:

  • Bachelor's degree from four-year college or university; Six Sigma/Lean experience a plus.

  • Initiative and Self-motivation- initiative to undertake or continue a task or activity without another's prodding or supervision.

  • Ability to work with cross-functional teams to perform process analysis, improvement and implementation on a national scope.

  • Exceptional analytical, creative, technical project management and interpersonal skills, along with an intense customer focus.

  • Tactful communication (written and presentation) style; need to have the ability to create a story and value proposition, develop presentations, and present in front of internal/external clients, as well as frontline to executive levels.

  • Experience leading by influence, and success in being a driver of change in an organization.

  • Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities.

Compensation: $55,800.00/Yr. - $76,900.00/Yr.

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Supplier Program Manager

Sierra Nevada Corporation

Posted 3 days ago

VIEW JOBS 6/15/2021 12:00:00 AM 2021-09-13T00:00 Are you looking to use your expert supply chain and program leadership skills in an industry that supports and protects explorers and heroes? We could use your expertise on our team! As a Sr Supplier Program Manager, you'll be responsible for total supplier performance and supplier management strategy, total materials budget, and all subcontracts, agreements and orders on given major programs or portions of programs, as well establishing comprehensive material business plans and forecasts. You'll ensure timely and accurate completion of all cost, schedule, technical, legal and contractual efforts defined in the agreements between each supplier and SNC and/or its subsidiaries. Partnering with the Program Office, Engineering, Operations and Business Management in developing a program material budget & schedule and then execute within that plan. Within constructs of the execution plan, guide a team in managing and facilitating all relevant supplier's program execution, as well as identifying, mitigating and resolving risks/issues to ensure all work products meet cost, schedule and technical requirements. Leading a team in analyzing critical cost, technical and schedule aspects of supplier proposals paying special attention to price and any exceptions to terms, the Statement of Work (SOW), the Technical Specifications or any other key requirements: then establish negotiation targets, including major subcontracts and procured material for entire programs. The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations - with an unrivaled record of on time and on (or under) budget deliveries. Learn more about IAS Must-haves: * Bachelor's Degree in a related field * Relevant experience may be considered in lieu of required education * Experiencing managing programs * Experience working in aircraft, aerospace, electronics, software and/or other high tech industries * Strong verbal and written communication skills * The ability to obtain and maintain a Secret U.S. Security Clearance is required. Learn more about the background check process for Security Clearances Preferred: * Typically, 6-8 years of relevant experience * Higher education may substitute for relevant experience * Technical understanding, with a Technical degree * Strong understanding of Federal Acquisition Regulations (FAR) as it applies to Supplier Management * Ability to influence all levels of the organization * Knowledge of program management and subcontract management techniques including procurement regulatory requirements; thorough knowledge of cost & schedule analysis * Technical writing ability for SOW/PWS authoring * Approximately 25% travel on average, with extensive travel from time to time IMPORTANT NOTICE: This position requires the ability to obtain and maintain a Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use. At Sierra Nevada Corporation (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and as one of America's fastest-growing companies. Learn more about SNC Estimated Starting Salary Range: $134,597.00 - $185,070.89 SNC offers annual incentive pay based upon performance that is commensurate with the level of the position. SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 8%, life insurance, 3 weeks paid time off, tuition reimbursement, and more. Sierra Nevada Corporation is an Equal Opportunity Employer - Minority / Female / Disability / Veteran, or any other protected status pursuant to applicable local, state or federal law, ordinance or regulation. Sierra Nevada Corporation Englewood CO

Process Program Manager

Dish Network Corporation