Process Innovation Sr Consultant

CVS Health Northbrook , IL 60062

Posted 3 months ago

Job Description:

The PBM Innovation Senior Consultant will play a vital role in supporting innovative, high profile programs that result in disruptive improvements to operations, creation of new products and capabilities, and successful growth of the PBM. Specifically, the Senior Consultant, PBM Innovation Support will manage all communications for the PBM Innovation Team; including, but not limited to PBM Innovation Team Town Halls, team newsletters, relevant and timely team announcements, and team surveys to solicit feedback.

The Senior Consultant, PBM Innovation Support will support the PBM Innovation leadership team in executing their agenda:

  • Own intake and triage of all ad hoc requests and opportunities

  • Maintain tracking and visibility of all ad hoc responsibilities across the innovation team

  • Support PBM Innovation leadership team in planning and leading annual processes such as budgeting, talent reviews, and compensation planning

  • Partner with PBM Innovation Quality Assurance team on team engagement initiatives

The Senior Consultant, PBM Innovation Support will work closely with PBM Innovation Team colleagues at all levels of the organization to understand the initiatives, assist in solving problems, and present recommendations to senior leadership in an efficient and effective manner.

  • Develop communications framework and approach to providing the team awareness and visibility into our Innovation initiatives and other news and events occurring across the PBM Innovation team

  • Conduct root cause investigation, problem solving, articulate conclusions, and make recommendations to the leadership team

  • Engage with leaders across the PBM Innovation team to design solutions, develop test and implementation plans, drive results, and resolve issues encountered by the team

  • Use superior presentation skills and logic to prepare material and presentations for the PBM Innovation team in a way that adds value, is easily understood by others who may not have the same background or expertise, and generates enthusiasm for the PBM Innovation agenda

Required Qualifications
2+ years of experience required, including 2+ years of consulting or related marketing, communications, or analyst experience in an operational environment

  • Proven ability to prepare materials and presentations with a high degree of accuracy under tight deadlines

  • Superior logic and problem solving skills

  • Demonstrated success dealing with ambiguity or uncertainty and ability to learn on the fly to understand and solve new problems

  • Ability to communicate effectively in a manner that is clear, logical and consistent both verbally and written

Preferred Qualifications

Previous PBM Pharmacy Benefits Management experience


Bachelor Degree.

Business Overview

It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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Process Innovation Sr Consultant

CVS Health