The Process Engineer is responsible to identify, analyze, manage, support, and facilitate process improvement activities designed to drive operational excellence and best practice in Safety, Quality, Training, and Productivity across the Enterprise. This position will manage projects in the Field Operations and Service Delivery, Billing Centers, Customer Call Centers, Shipping Warehouses, and Corporate support functions with the result being to improve key performance indicators in the organization.
The end purpose of this position is developmental in nature and designed to improve the management and critical thinking skills of employees looking to grow their career with Lincare.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Analyze workflows within and across departments to drive performance improvement and identify efficiency opportunities throughout the company
Discover, define, and execute against process improvement/continuous improvement project deliverables
Perform time and motion studies, cycle time analysis, and identify process waste
Develop and deliver training materials to support process changes and standardization
Identify and lead self-directed improvement projects delivering value to the organization
Support business leaders with continuous analysis of our business processes, quantifying opportunities
Support Process Improvement culture across the enterprise
Attends work on a regular and predictable basis
QUALIFICATIONS (All required unless denoted otherwise)
SharePoint skills are required. Must have the ability to develop and maintain SharePoint to manage documents and data from multiple sources
Be the department point of contact for internal and external customers
Experience with development and enhancement to UiPath Robotic Process Automation (RPA).
Project Management of robotic automation a plus.
4-yr degree preferred job experience may be considered if not degreed
Knowledge of general Change Management methodology is a plus
Ability to adapt and learn quickly within a fast-paced environment
High level of math
Must be able to effectively articulate change supported by data and sell change opportunities to management and employees
Must be proficient in Excel, Visio, PowerPoint
Quickly identify business variables, and with data support the directional impact these have on the business.
Must have good interpersonal communication and relationship-building skills
Must be comfortable presenting to groups ranging up to the executive level
Ability to effectively lead teams and persuade peers
Must be able to travel 50% or more
Must be located in the Clearwater, FL area.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually quiet.
Lincare is a dynamic, growing company with over 1,000 locations in 48 states. Lincare employs over 14,000 people who share our corporate vision for quality care and excellent service. Lincare offers competitive compensation and benefits.
At Lincare we believe that people create our success. Our primary goal is to hire and retain the best, most talented employees who are leaders in their own right and provide them with a growth environment that is focused on adding value for the customer. We strongly believe that the diversity of our employees and their ongoing growth and development, combined with our national footprint and a broad range of business activities, provide us with the ingredients required to maintain and grow our leading market positions around the US and Canada.
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans