Process Associate - Human Resource Outsourcing - US

Infosys Phoenix , AZ 85002

Posted 5 months ago

Job Description:

Payroll Associate

Senior Process Associate Human Resource Outsourcing

Phoenix, AZ

In the role of senior process associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys.

In this role you will be responsible for transition coordination, process training and certifications for the team, talent management related activities, Service Level Agreement compliance and Process compliance. You will also be involved in day to day customer interactions, knowledge management and process reengineering activities.

Your responsibilities will include but are not limited to:

  • Responds to payroll queries and concerns from employees within timelines

  • Sends responses accurately

  • Handles responsibly sensitive and confidential payroll information

  • Assists auditors with their needs (reports, etc)

Location for this position is Phoenix, AZ.

Qualifications

Basic

  • High School Diploma or GED Equivalent

  • At least 1 year of experience relating to the job description

Preferred

  • Relevant work experience in the area of payroll processing and replying to payroll queries

  • Basic knowledge of payroll fundamentals

  • Professional written and verbal communication skills

  • Analytical skills

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

About Us

Infosys BPM, the business process management subsidiary of Infosys (NYSE: INFY), provides end-to-end transformative services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 32 delivery centers in 14 countries spread across 6 continents, with 35,058 employees from over 80 nationalities, as of March, 2018.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Human Resources Associate

Banner Health

Posted 2 days ago

VIEW JOBS 10/18/2019 12:00:00 AM 2020-01-16T00:00 The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you. Apply today. Human Resources at Banner Health is all about engaging and supporting our clients as they work to change the health care landscape in our communities. Our talented and passionate teams care deeply about our patients and the individuals who are responsible for the needs of their extended families. Come bring your passion for excellence, and your desire to "make healthcare easier so life can be better" to the Banner Health Human Resources team. As a Human Resources Associate with the Banner Estrella Medical Center and Banner Thunderbird Medical Center, you will work on projects dealing with employee engagement, retention, onboarding, performance, and leadership development. You will pull data for multiple sources, discover root causes, and present findings to drive cultural improvements. Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. * -- About Banner Estrella Medical Center Banner Estrella Medical Center is a 305-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy. About Banner Health Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. * -- Job Summary This position may be assigned to one or more human resources functions and performs general day-to-day activities within the assigned HR function(s). This position will also provide support and assist team members with various special projects and assignments t for assigned HR function, as needed. Essential Functions * Performs HR activities including but not limited to recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, organization development, training and special projects. * Works closely with members of the designated HR function by creating documents and reports, answering and responding to inquiries and performing other work as needed or requested. * Compiles, prepares, maintains and analyzes various reports/data for designated human resources function. Assists leadership and team members in organizational training and development sessions as needed. * Gathers information, prepares reports and processes various applications, employment, enrollment, pay changes and informational/confidential forms and records. May maintain and distribute employee information, policy and procedure manuals and other communications as appropriate. * May perform higher-level, more complex projects and activities. This may include involvement with employee communications, such as responding to non-routine questions on human resources policies and procedures and identifying potential issues and grievances. Minimum Qualifications Must possess a knowledge of business or human resources as normally obtained through the completion of a bachelors degree in business, finance/accounting, human resources or related field. Ability to exercise good judgment and be sensitive to employee needs while balancing the goals of the company. Strong, verbal, written and analytical and interpersonal skills Attention to detail, strong organizational skills, ability to prioritize and work independently, critical thinking skills. Preferred Qualifications Additional related education and/or experience preferred. Banner Health Phoenix AZ

Process Associate - Human Resource Outsourcing - US

Infosys