Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.
It is an exciting time to be part of Wells Fargo's Wholesale Banking Team as we transform our organization to be simpler, stronger and smarter. The Process Architect role is an addition to our growing BPM team, and will report to the Reporting, Analytics, and Inventory Leader.
The Group BPM Process Architect leads and facilitates the actual work of reconciling existing inventories, decomposes the business processes, aligning to the Wells Fargo Process Classification Framework that is baselined with APQC taxonomy, and coordinates risk stratification activities with the relevant risk team(s). Maintains and ensures the Process Architecture discipline for the Business Group or Enterprise Function.
High Level Responsibilities include, but are not limited to:
Understand the existing process architecture landscape for the Business Group or Enterprise Function
Prepares all inventory materials for review/approval sessions with Business Group and Enterprise Function leaders.
Onboarding LOB on to Enterprise Process Repository, including folder structure, objects, operating taxonomy, and process decomposition model
Maintain the review and inventory / model approval process, on-going maintenance, and attestation workflow for the line of business to maintain processes in the Enterprise Process Repository
Works with Process Owner and other stakeholders on the high-level definition of processes and their linkages to the various elements of the enterprise (process, risk, control, application etc.)
Responsible for decomposing large complex functions & business areas into logical process hierarchy/ taxonomy
Responsible for translating between APQC reference and Wells Fargo operating architecture
Responsible for connecting upstream and downstream processes within the Business Group or Enterprise Function
Liaison with subject matter experts and business process owners to understand and document the business processes
Work with offshore and onshore resources, SME's and Process Owners to complete the process documentation according to enterprise modeling standards
Identify relationship with enterprise objects such as risk, controls, applications within the processes and document them within the Enterprise Process Repository
Manage the overall sprint delivery around process documentation, review, approval and handover to the BPM Group Office Librarian
Responsible for maintaining Kanban dashboard
Responsible for any sprint level reporting to the leadership (sprint velocity, Sprint team allocation/ utilization etc.)
Oversee business process modeling across domain, product, segment & channel silos
Analyze and document dependencies between new business processes and existing customized business processes for the Business Group or Enterprise Function
Negotiate away channel and product variances when necessary to increase reusability of the solution
Act as consultant to Business and Technology partners regarding process documentation and improvement
Work with Group Process Librarian to establish and participate in process governance
Understands and drives process asset reuse
Align incoming process modeling requests to the reference architectures
Once requirements and rules have been elicited, document traceability to reference frameworks
Identify and provide process taxonomy expertise to normalize the process levels in the taxonomy
Guiding business partners and project participants on process modeling standards and best practices
May provide training and act as a mentor to less experienced team members.
Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
BS/BA degree or higher in a quantitative field such as mathematics, statistics, actuarial science, engineering, or physics
Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
Knowledge and understanding of Statistical Analysis software such as Minitab
Facilitation skills such as Helix
Change Management skills such as Prosci/ADKAR
Knowledge and understanding of Rapid Process Automation software such as Blue Prism
LEAN/Six Sigma certification or Wells Fargo business process management endorsement
Other Desired Qualifications
Relevant Strategy and/or Big 4 Consulting experience
Demonstrated experience leading large-scope and change intensive process improvement initiatives to successful conclusion
Ability to lead, present, and obtain buy-in from large stakeholder groups spanning staff team members through senior leadership
Demonstrated experience with business process mapping tools such as Visio or iGrafx
Experience with BIKE and JIRA
Demonstrated ability to deliver relevant information to business partners in a clear, concise format
Demonstrated ability to facilitate effectively in either a face-to-face or virtual environment
Proven experience in developing and implementing process improvement strategies, validating positive financial results through the establishment of performance tracking capabilities
Demonstrated ability to execute process improvement methodologies with emphasis on Lean principles
Prior financial industry and/or Wholesale Banking experience
NC-Charlotte: 301 S College St
MN-Minneapolis: 600 S 4th St
AZ-Chandler: 2700 S Price Rd
IA-Des Moines: 800 Walnut St
GA-Atlanta: 3579 Atlanta Ave
GA-Atlanta: 1100 Abernathy Road
TX-San Antonio: 4101 Wiseman Blvd
TX-DAL-Downtown Dallas: 1445 Ross Ave
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.