Process Analyst

Charter Spectrum Stamford , CT 06901

Posted 2 days ago

JOB SUMMARY

The main goal of the Process Analyst is to evaluate existing processes and provide recommendations and optimal solutions on processes improvements and best practices. This role can collaborate with one or several business process owners or lines of business.

MAJOR DUTIES AND RESPONSIBILITIES

Analyze, define, and develop the organization's business process methods and practices

Research best business practices within and outside the organization to establish benchmark data

Assess requirements for internal business processes, ensuring compatibility with organizational strategic goals

Implement new processes, evaluate existing processes, and recommend optimal solutions and improvements

Partner with business process owners and management on strategic initiatives

Communicate team progress

Use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis

Research industry trends for application of process improvement techniques and best practices

May train key users on new processes

Perform other duties as requested

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English

  • Ability to prioritize and organize effectively

  • Ability to work independently, as well as in a collaborative and dynamic team environment

  • Ability to handle multiple projects and priorities

  • Ability to analyze and interpret data

  • Ability to quickly identify business problems/opportunities

  • Ability to communicate orally and in writing in a clear and straightforward manner

  • Ability to communicate with all levels of management and company personnel

  • Ability to manage multiple projects at one time

  • Ability to document, prepare and present data-driven presentations

  • Good knowledge of software applications such as Word, Excel, etc.

Education

Bachelor's in Business Administration degree or related field

Related Work Experience

Process or data analysis experience - 2+ years

WORKING CONDITIONS

100% in Stamford CT office BGN357 315563 315563BR

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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Process Analyst

Charter Spectrum