Procedure Scheduler/Pre-Cert Coordinator

University Physicians' Association, Inc. Knoxville , TN 37902

Posted 2 months ago

Apply

Job Type

Full-time

Description

Fast Paced Pediatric Gastroenterology office is currently looking for a Full-Time Procedure Scheduler/Pre-Cert Coordinator

RESPONSIBLE AND ACCOUNTABLE FOR:

  • Scheduling of GI procedures, GI testing, and radiology testing.

  • Precertification of procedures as determined by insurance

  • Scheduling radiology procedures with central scheduling department

  • Scheduling procedures with OR scheduling department

  • Knowledge of specific insurance requirements

  • Complete information in the computer under the appropriate physician's schedule

  • Assembles appropriate facility procedure packet and consent.

  • Instructs patient on preparation for procedure

  • Supplies patient with teaching materials and brochure

  • Completing tasks timely, completely and correctly

  • Documents all information completely and thoroughly in patient's chart

  • This position requires the employee to make every effort to remain a flexible, cooperative and supportive member of the staff; act as a liaison between the provider and the patient; and maintain friendly open lines of communication between the office and the outpatient/inpatient centers.

  • Performs all duties in an independent manner with minimal direction and supervision

  • Recognizes and performs duties which need to be performed, although not directly assigned

DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:

  • Keeps all patient information, practice information and staff information confidential

  • Performs routine work under general supervision

  • Follows established procedures, referring all new or unusual questions/concerns

  • Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient's physical or mental well-being, safety or dignity

  • Maintains knowledge of, and complies with, established policies and procedures

Requirements

  • Minimum of two (2) years previous office experience including scheduling and precerting in an EHR s

  • Good reading comprehension and ability to clearly communicate with patients and other facilities

  • Able to deal compassionately, professionally, and courteously with patients, their families, physicians and fellow staff

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Appointment Scheduler

Summit Medical Group

Posted 5 days ago

VIEW JOBS 1/13/2022 12:00:00 AM 2022-04-13T00:00 Overview About Summit Medical Group Summit Medical Group is East Tennessee's largest primary care organization with more than 300 providers at 66 practice locations in 15 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 280,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Furthermore, Summit Medical Group hires only non-tobacco users. Pre-employment drug testing will include testing for nicotine, and only candidates who pass the drug test will be considered eligible for employment. Responsibilities About Our Career Opportunity Summit Medical Group Physical Therapy, a division of Summit Medical Group, is seeking an Appointment Scheduler to join their practice. This is a Full time opportunity, working Monday thru Friday 8:00am to 4:30pm. Responsibilities: (List does not include all duties assigned) * Answers incoming phone calls in a prompt, courteous and helpful manner. * Directs all calls to appropriate areas and / or extensions. * Records messages with accuracy and conciseness while prompting patients and other callers for pertinent information. * Answers and screens telephone calls, takes messages, and provides appropriate information to phone callers. * Verifies and updates necessary information in the medical records / database. * Maintains computerized scheduling and follows office scheduling policies. * Handles outgoing phone calls as appropriate (e.g., appointment confirmations, referral calls, pre-certs, etc.) * Communicates general clinic information, when appropriate. * Responsible for communicating telephone system inefficiencies or repair needs. * Responsible for preparing next day paperwork. * Maintains work area in a neat and orderly manner. * Performs duties in a professional manner while exhibiting a courteous and cooperative demeanor to patients, co-workers, management, and the public. * Assists with other general office functions, such as mail processing, as requested. * Attends meetings as required. * Maintains strictest confidentiality both internally (with other Summit employees) and externally (with the public). * Adheres to the corporate compliance plan and policies. * Performs related work as assigned. Qualifications Education: High School Diploma, or equivalent, required. Experience: One year of experience in a medical office setting is preferred but not required. Summit Medical Group Knoxville TN

Procedure Scheduler/Pre-Cert Coordinator

University Physicians' Association, Inc.