Procedure Scheduler/Pre-Cert Coordinator

University Physicians' Association, Inc. Knoxville , TN 37902

Posted 2 months ago


Job Type



Fast Paced Pediatric Gastroenterology office is currently looking for a Full-Time Procedure Scheduler/Pre-Cert Coordinator


  • Scheduling of GI procedures, GI testing, and radiology testing.

  • Precertification of procedures as determined by insurance

  • Scheduling radiology procedures with central scheduling department

  • Scheduling procedures with OR scheduling department

  • Knowledge of specific insurance requirements

  • Complete information in the computer under the appropriate physician's schedule

  • Assembles appropriate facility procedure packet and consent.

  • Instructs patient on preparation for procedure

  • Supplies patient with teaching materials and brochure

  • Completing tasks timely, completely and correctly

  • Documents all information completely and thoroughly in patient's chart

  • This position requires the employee to make every effort to remain a flexible, cooperative and supportive member of the staff; act as a liaison between the provider and the patient; and maintain friendly open lines of communication between the office and the outpatient/inpatient centers.

  • Performs all duties in an independent manner with minimal direction and supervision

  • Recognizes and performs duties which need to be performed, although not directly assigned


  • Keeps all patient information, practice information and staff information confidential

  • Performs routine work under general supervision

  • Follows established procedures, referring all new or unusual questions/concerns

  • Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient's physical or mental well-being, safety or dignity

  • Maintains knowledge of, and complies with, established policies and procedures


  • Minimum of two (2) years previous office experience including scheduling and precerting in an EHR s

  • Good reading comprehension and ability to clearly communicate with patients and other facilities

  • Able to deal compassionately, professionally, and courteously with patients, their families, physicians and fellow staff

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Procedure Scheduler/Pre-Cert Coordinator

University Physicians' Association, Inc.