Procedural Scheduler Full Time Days

Fountain Valley Regional Hospital is proud of the full range of quality services we provide. Since 1971, we have dedicated our efforts to meet and serve the medical needs of our growing community. We were the first hospital in Orange County to offer residents an accredited Chest Pain Center and a Thrombectomy Receiving Center certified by The Joint Commission. We are one of only two certified Pediatric ICUs in Orange County and the only hospital in Fountain Valley and Huntington Beach with a Level III Neonatal ICU. We're proud of the efforts of our physicians, nurses and staff who strive to provide you with the best care possible.

The Certified Nursing Assistant provides direct patient under the direction and supervision of the Registered Nurse. The Certified Nurse Assistant performs all duties within scope of practice.

Job Summary

The Procedural Scheduler is responsible for scheduling patients for a specific department(s). The position has significant communication requirements with practice offices. The job requires excellent communication skills to build collegial relationships with surgeons physicians, patients and staff. The position may also require assisting with other areas key to the continuity of patient care.

Job Responsibilities and Major Duties

Coordination of Center Schedule

• Schedules clinical procedures to promote consistent high-quality clinical care, including scheduling the correct procedure, site and supplies

• Schedules and registers patients via phone interaction to organize, arrange and coordinate patient and facility needs by considering variables as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs and physician orders

• Obtains and enters all necessary information from physician office requesting operating room or procedure room time

• Communicates patient needs and resource requirements to ensure appropriate resources are available prior to scheduling. Interprets scheduling implications or limitations

• Maintains high productivity and performs efficiently, regardless of whether the work volume is high or low. Appropriately prioritizes work activities. Responds to difficult situations with self-control and a positive attitude.

• Allows adequate time for each procedure including individual physician requests, room turnover and other aspects of the facility schedule

• Validates credentials of providers

• Works with Hospital Directors, Chief Nursing Officer and other hospital leaders to manage block time, as applicable

• Assists other employees and with other duties as required

Communication and Customer Service

• Communicates with hospital leadership team regarding scheduling issues.

• Communicates special equipment, instrument, supply, anesthesia, and staffing requests to the hospital leadership team

• Communicates with physician offices to confirm cases, identify special needs, and determine any changes that should take place

• Communicates with physician offices to proactively manage dedicated time (such as block time), including anticipating scheduling changes such as additional open time (from block time releases, as applicable) or future availability. Promptly informs physician offices of hospital changes.

• Builds relationships with current and new physicians by effectively communicating scheduling information

• Collaborates with scheduling team, surgical clinical team and physician relations team to successfully promote scheduling opportunities

• Promotes positive coworker relationships through team work and cooperation

Qualifications

Job Qualifications

• High School Graduate diploma (or equivalent)
• 1 year of scheduling experience (or related)

Job Related Skills/Competencies

• Excellent planning and organizational skills, ability to handle and prioritize multiple tasks

• Ability to work quickly and under pressure

• Team player, willingness to help others

• Excellent telephone and communication etiquette, including listening skills

• Ability to be proactive, foresee problems and identify solutions

• Alertness and adaptability to change in a situation

• Punctual and shows a responsible and dependable pattern of attendance

• Understanding of clinical terminology

The hospital, in its sole discretion, reserves the right to combine any of the above required experiences, or to consider applicants other work related experience in order to meet the above mentioned requirements.

Pay Range : $19.09 Minimum - $28.62 Maximum an hour

Individual wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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