PRN Certified Medical Assistants - HEB Wellness Primary Care Clinics - Houston Region (1099)

Responsibilities

This is a PRN - per diem 1099 employment within the HEB Wellness Clinics: Click here to learn more!!

Current Houston Locations:

• Bunker Hill: 9746 Katy Freeway #100 Houston, TX 77055

• Open Monday

• Friday / 8:30am-5:30pm

• Champion Forest: 20311 Champion Forest Drive Suite E510 Spring, TX 77379

• Open 7 days a week / 9am-6pm

• Cypress Market: 24224 Northwest Freeway Suite E500 Cypress, TX 77429

• Open 7 days a week / 9am-6pm

• Grand Parkway: 6711 South Fry Road, Suite 100 Katy, TX 77494

• Open 7 days a week / 9am-6pm

• Vintage Park: 10919 Louetta Rd Suite E500 Houston, TX 77070

• Open 7 days a week / 9am-6pm

We are looking for:

• a high school diploma, or equivalent

• experience as a medical assistant, admissions rep, or in-clinic support

• Basic Life Support (BLS) certification

• Must be through America Heart Association (AHA)

• Medical Assistant certification (CMA) required from one of these organizations

National Health Career Association American Association of Medical Personnel American Medical Technologists National Association for Health Professionals American Association of Medical Assistants National Center for Competency Testing

What is the work?

Customer Service:

• Welcomes each guest warmly and professionally; provides a caring environment; handles guest interactions with the highest level of hospitality; responds to all requests personably, accurately, and in a timely manner; accommodates special requests when possible

• Assists with check-in process; processes transactions required to begin / complete patient visits

• Provides exceptional customer service; manages multi-phone line system; answers calls; schedules appointments; maintains clinic calendar / scheduling; responds to emails

• Resolves patient complaints; assists patients in all Clinic-related inquiries

• Promotes H-E-B Wellness Primary Care services

• Develops an understanding of H-E-B-sponsored health insurance (e.g., co-pays, co-insurance, and related benefits-specific offerings)

• Develops in-depth understanding of eligibility files, check-in technology, electronic health record system, and overall workflow related to care delivery

• Serves as a resource to patients; facilitates coordination of patient care

• Assists with patient referral process, and associated follow-ups

• Obtains referring physician orders and outside facility images / reports as necessary

Patient Care:

• Performs patient intake interviews; takes medical histories; checks / records vital signs

• Draws blood; administers medications, including injections; collects lab specimens; assists physicians with exams / other medical procedures; provides clinic support

• Replenishes medical supplies / materials

• Maintains collaborative, professional relationships with clinic staff

• Ensures adherence to HIPAA regulations

What is your background?

• High school diploma, or equivalent

• Graduate of an accredited medical assistant

• Medical Assistant certification (CMA)

• Basic Life Support (BLS) certification

• 1+ years of experience in office, clerical, or medical work; medical assistant, admissions rep, or clinic support (preferred)

• 1+ years of experience in phlebotomy / blood drawing (preferred)

• Experience in customer service

• Experience working with electronic health records (preferred)

Do you have what it takes to be a fit as an H-E-B WPC Medical Assistant?

• Knowledge of medical terminology

• Proficiency in MS Office, related software / applications

• Advanced interpersonal, customer service, and issue-resolution skills

• Advanced written / verbal communication skills

• Strong organization and follow-through skills; attention to detail

• Bilingual skills (English

• Spanish) a plus

• Ability to quickly learn new procedures / processes

• Ability to comfortably, efficiently manage multiple priorities and shift focus between tasks

• Ability to project process ownership, accountability, and initiative

• Ability to work as part of a team; ability to work with minimal supervision

• Ability to apply good judgment and logic in performing duties, and responding to customer needs

Can you...

• Function in a fast-paced clinic / office environment

• Sit / stand for extended periods of time

• Regularly lift up to 20 lbs

• Work extended hours and / or rotating schedules

Responsibilities This is a PRN - per diem 1099 employment within the HEB Wellness Clinics: Click here to learn more!! Current Houston Locations:

• Bunker Hill: 9746 Katy Freeway #100 Houston, TX 77055

• Open Monday

• Friday / 8:30am-5:30pm

• Champion Forest: 20311 Champion Forest Drive Suite E510 Spring, TX 77379

• Open 7 days a week / 9am-6pm

• Cypress Market: 24224 Northwest Freeway Suite E500 Cypress, TX 77429

• Open 7 days a week / 9am-6pm

• Grand Parkway: 6711 South Fry Road, Suite 100 Katy, TX 77494

• Open 7 days a week / 9am-6pm

• Vintage Park: 10919 Louetta Rd Suite E500 Houston, TX 77070

• Open 7 days a week / 9am-6pm We are looking for: - a high school diploma, or equivalent - experience as a medical assistant, admissions rep, or in-clinic support

• Basic Life Support (BLS) certification

• Must be through America Heart Association (AHA)

• Medical Assistant certification (CMA) required from one of these organizations

• National Health Career Association

• American Association of Medical Personnel

• American Medical Technologists

• National Association for Health Professionals

• American Association of Medical Assistants

• National Center for Competency Testing What is the work? Customer Service:

• Welcomes each guest warmly and professionally; provides a caring environment; handles guest interactions with the highest level of hospitality; responds to all requests personably, accurately, and in a timely manner; accommodates special requests when possible

• Assists with check-in process; processes transactions required to begin / complete patient visits

• Provides exceptional customer service; manages multi-phone line system; answers calls; schedules appointments; maintains clinic calendar / scheduling; responds to emails

• Resolves patient complaints; assists patients in all Clinic-related inquiries

• Promotes H-E-B Wellness Primary Care services

• Develops an understanding of H-E-B-sponsored health insurance (e.g., co-pays, co-insurance, and related benefits-specific offerings)

• Develops in-depth understanding of eligibility files, check-in technology, electronic health record system, and overall workflow related to care delivery

• Serves as a resource to patients; facilitates coordination of patient care

• Assists with patient referral process, and associated follow-ups

• Obtains referring physician orders and outside facility images / reports as necessary Patient Care:

• Performs patient intake interviews; takes medical histories; checks / records vital signs

• Draws blood; administers medications, including injections; collects lab specimens; assists physicians with exams / other medical procedures; provides clinic support

• Replenishes medical supplies / materials

• Maintains collaborative, professional relationships with clinic staff

• Ensures adherence to HIPAA regulations What is your background? - High school diploma, or equivalent

• Graduate of an accredited medical assistant

• Medical Assistant certification (CMA)

• Basic Life Support (BLS) certification

• 1+ years of experience in office, clerical, or medical work; medical assistant, admissions rep, or clinic support (preferred)

• 1+ years of experience in phlebotomy / blood drawing (preferred)

• Experience in customer service

• Experience working with electronic health records (preferred) Do you have what it takes to be a fit as an H-E-B WPC Medical Assistant? - Knowledge of medical terminology

• Proficiency in MS Office, related software / applications

• Advanced interpersonal, customer service, and issue-resolution skills

• Advanced written / verbal communication skills

• Strong organization and follow-through skills; attention to detail

• Bilingual skills (English

• Spanish) a plus

• Ability to quickly learn new procedures / processes

• Ability to comfortably, efficiently manage multiple priorities and shift focus between tasks

• Ability to project process ownership, accountability, and initiative

• Ability to work as part of a team; ability to work with minimal supervision

• Ability to apply good judgment and logic in performing duties, and responding to customer needs Can you...

• Function in a fast-paced clinic / office environment

• Sit / stand for extended periods of time

• Regularly lift up to 20 lbs

• Work extended hours and / or rotating schedules