Private School Partnership Account Manager
K12 is a technology-based education company that offers proprietary curriculum and instructional support services to students in kindergarten through 12th grade. As the leader in K-12 online education for more than a decade, the company uses virtual public and private schooling methods to provide families with alternatives to traditional "brick and mortar" classrooms, giving children access to a high-quality education no matter where they are in the world.
We pride ourselves on maintaining the highest level of integrity. We have the same high expectations for our employees as we do for the students who are in our programs. These are just a few of the values that make K12 a great place to work.
The Private School Partnership Account Manager is the primary point of contact for a portfolio of volume accounts and Business To Business relationships. This position will project sales, oversee service level agreements and manage contracts, as well as communicate and coordinate partner needs with the rest of the Private Schools organization.
Supervisory Responsibilities Directly supervises 1-5 Full-time Equivalent (FTE) employees and/or contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
AS Private School Partnership Account Manager, YOU WILL..
Builds, retains, and expands customer relationships using marketing, phone, email, and other inside-based means; designs a maintenance plan for existing accounts to grow/retain established customer base;
Creates and delivers sales presentations for B2B customers
Oversees negotiations and contracts for accounts; ensures timely renewal and proper re-visitation of contract terms;
Assists the K12 Private Division Sales Team and Keystone staff with all Keystone-related volume opportunities;
Forecasts and establishes volume accounts sales plans for approval by management; coordinates with Marketing to implement appropriate campaigns, organizational strategies, and sales opportunities for the B2B market; works with Marketing to develop market research on competitors;
Promotes company profitability by communicating with other stakeholders to review and refine current processes/procedures/tools and to develop business process improvement strategies that increase revenue, decrease spending, and reduce costs;
Assists with the creation of reporting relating to sales activities and volume accounts;
Participates in personnel decisions generally, including forecasting/staff planning, interviewing, hiring, disciplinary actions, performance reviews, terminations, etc.;
IS K12 RIGHT FOR YOU?
Requirements Minimum Required Qualifications
Bachelor's degree in Business, Management or similar AND
Three (3) years of business to business (B2B) sales experience OR
An equivalent combination of education and experience
OTHER REQUIRED SKILLS, & ABILITIES:
Proven leadership experience, able to champion change and innovation
Previous supervisory experience, able to motivate while driving execution
Ability to lead and work within a cross-functional team environment
Familiarity with a variety of call center concepts, practices and procedures.
Strong acumen for inside sales metrics and techniques; ability to manage against measurable goals; strong track record of delivering measurable results
Ability to handle multiple assignments with effective resolution of conflicting priorities in a fast-paced environment, while remaining detail-oriented
Excellent interpersonal and communication skills written, oral and presentation
Ability to travel approximately 25% of the time
Ability to pass required background check
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. By signing below the incumbent acknowledges that she/he has reviewed and is familiar with the contents of this job description.
WHO ARE WE?
K12 Produces Results
Kudos and Honors
K12 is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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