Private Duty Sales Liaison

Carelinx Ann Arbor , MI 48103

Posted 5 months ago

CareLinx provides in-home care, fundamentally re-engineered through technology to bridge healthcares last mile and deliver better health. We are seeking a Sales Liaison to run a regional referral program for our healthcare clients that are among the countrys largest hospital systems.

This position will be responsible for generating sales through direct interface with potential clients, family members, caregivers and/or referral sources. The Sales Liaison serves as an on-site advisor and liaison to ensure increased and sustainable sales pipeline.

The position also involves execution of a variety of other strategies aimed at generating sales and raising awareness of the services and advantages of CareLinxs offer. In order to succeed, the Sales Liaison will demonstrate great knowledge about our solution, strong interpersonal skills, flexibility and empathy, connecting with customers and referral sources, and building strong relationships with this population. The role will also provide onsite training and support to clients, family members, caregivers and/or referral sources on CareLinxs web and smartphone based tech platform. The Sales Liaison should demonstrate utmost sensitivity to customer service needs, capture and provide team feedback to improve services, sales strategy, and product offering.


Job duties:

  • Conduct welcome calls as well as visits to home care clients and referral sources, conduct follow up calls with in 1 week of service start to check on care progress and see if additional services are required/needed (15%)
  • Be the main contact for all private duty inquiries by patients and providers (30%)
  • Acts as the day-to-day customer resource between community providers as to improve and uphold CareLinxs reputation and brand awareness in the community (50%)
  • Assist in organizing and attending community events geared towards supporting seniors and people living with disabilities (5%)
  • The Sales Liaison is expected to meet or exceed designated short term and long term sales goals.
  • The Sales Liaison complies with CareLinx and health system policies, procedures and home care standards in accordance with applicable state license conditions and governmental laws and regulations and works closely with other marketing staff.


  • High School Diplomas required, Bachelor degree preferred
  • 1-year experience working in home care sales or administration preferred
  • Communications, public relations, or related field experience required
  • Highly tech-savvy and proficient at navigating websites and mobile apps are required
  • Car and valid Drivers License required
  • Background check and drug screening required


We offer

  • Fun, exciting, and innovative workplace
  • Be a part of a fast-growing team that is changing care delivery for our growing senior population

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Private Duty Sales Liaison