Private Dining Sales Coordinator | Bob's Steak And Chophouse

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Bob's Steak & Chop House | Private Event Coordinator for the beautiful new Barton Creek Resort & Spa!

We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023

• HOURLY PAY RATE: $20/HR + Commission

• HEALTH & WELLNESS: Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long-Term Disability.

• RETIREMENT & SAVINGS401(K): Match, Pre-Tax Health Savings Account, and Flexible Spending Amount

• TRAVEL & MEAL DISCOUNTS: Hotel Rooms, Food and Beverage, Spa, Retail, Transportation, Theme Parks, Preferred Access Tickets, and National Retailer Discounts

• UNIQUE PERKS: Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts, Free Golf and Free Parking

• Work/Life Balance: Get more flexibility and balance as Bob's Steak & Chop House are closed on Sunday's, lunch and most major holidays!

Coordinate and execute all marketing and group sales promotions. Handles all administrative duties as required by Bob's Steak & Chop House

Responsibilities

• Schedules work load to meet deadlines of all managers.

• Answers all phone calls prior to hostess arriving and takes reservations, private and semi-private events, and any questions pertaining to the restaurant.

• Answers all emails in a timely manner.

• Uses Birchstreet Ordering System to create PO's and order various items (i.e. office supplies)

• Deliver PO's and other paper work to the Accounting Department and other departments in the hotel.

• Complete all reservations with detailed information in Open Table.

• Maintain all schedules, sheets, and floor plans in Open Table, generate reports as needed and serves as trouble shooter and primary contact with Open Table administrator.

• Refers business to other Bob's locations when unable to book.

• Updates, maintains and prints Bob's Dinner, Bar, Dessert, and Wine Menu including all pricing information.

• Update and maintain Concierge Referral Program.

• Markets and develops relationships with other hotel and corporate concierge staff

• Attend all daily, weekly, and monthly meetings that require your attendance including but not limited to, Daily Stand-Up, Group Resume, Weekly Manager Meeting, and All Manager Meeting's.

• Attend all monthly Supervisor Training.

• Schedule all Private, Semi-Private, and large reservations.

• Create all menus, BEOs and contracts for Private, Semi-Private, and any large reservations. Be as detailed as possible.

• Conducts tours of the restaurant and hotel as needed for potential large groups

• Mail all thank you cards and gift certificates in a timely manner.

• Maintain all contact files with past clients.

• Have detailed knowledge of all special events and promotions scheduled.

• Research all large conventions or groups that are staying at the Hotel.

• Be familiar with the Delphi Program used by sales to research groups in the hotel, their meal plans, and the occupancy levels of the Hotel.

• Create Daily Feature Sheets and have the sheet posted in front of the Restaurant by Noon everyday.

• Created Server Feature Sheets and Hotel Forecast Sheets every day before each server stand-up meeting.

• Have a complete understanding of the Ibahn System in the Hotel Guest Rooms.

• Performs other duties as assigned by management (assist in department training and paperwork as needed, book private parties, group buy-outs and assist with creating and maintaining all BEO Contracts).

• Types and distribute all correspondence, including booking notices, letters, contracts, etc. For assigned managers. Ensures that all correspondence is 100% accurate.

• Maintain all employee files in an organized manner.

• Maintain all restaurant and manager files as needed.

• Assist with Hosting Shifts as needed.

• Create and deliver any promotional material for Bob's Steak & Chop House

• Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.

• Coordinated general office functions.

• Checks restaurants voicemail daily and ensures that all managers receive messages in a timely manner.

• Performs other duties as assigned by management.

Qualifications

• 2+ years of experience in a restaurant, hotel, or hospitality sales environment.

• 3+ years of administrative experience.

• Proficient in Microsoft & Excel office programs.

• Positive, outgoing personality with good communication and analytical skills.

• Organized.

• Commercially focused restaurant group sales experience is a plus.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.