Printer Field Service Technician

Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in eleven western states OR WA CA AZ NM NV UT ID CO TX & HI With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation youll find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are looking for Printer Field Service Technician to join our service team in the Phoenix AZ area This is a field position with a POSSIBLE TERRITORY NEAR YOU as we service all Greater Phoenix and surrounding areas Essential Job Duties Troubleshooting and repairing office equipment copiers printers fax machines etc

Providing high quality technical support to our customer base

Communicating with customers to ensure satisfaction

Developing options to solve unusual problems

Managing time resources and territorial considerations Qualifications Product Lines Pacific Office Automation supports Konica Minolta Ricoh Canon Sharp Oce Lexmark HPCertification andor hands on experience with one or more of these product lines is required

Excellent communication skills verbal and written; strong customer service skills

Strong relationship management skills with customers vendors and employees within the company required

Exceptional mechanical aptitude & demonstrated skills required; and proven troubleshooting skills handling digital office equipment

Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities

Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions

Must have strong ethics and work as an effective collaborative team member

Strong Computer literacy Fiery controller experience is a plusA self starter with the ability to work extra hours as necessary and during peak periods

Mechanical and Electrical Mindset Benefits MedicalDentalVisionLife insurance plans

Matched 401kPTO Vacation Sick LeaveFSAHSA ProgramsPaid training and certification

Company vehicle

Company paid trips

Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger