Print Quality Specialist

Minted Atlanta , GA 30301

Posted 2 months ago

Please note: This is a remote seasonal role, starting in mid October through December 2020. To be considered for this position, you must reside within 50 miles of Atlanta, GA.

The Role:

You are a people person who cares deeply about our customers and you are passionate about graphic design, stationery, typography, investigating problems and finding solutions to make things right for those who may have had a less than perfect experience with their order. Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Print Quality Specialists to join our team for the holiday season, using both design insight and creative talent to provide outstanding service to our customers. You will also influence the outcome of our key metrics during the holiday season.

As a seasonal Print Quality Specialist, you will work closely with our customers over email to help resolve post print issues and create new orders for them. There is a wide range of issues that can occur, and no two cases are identical. You will rework design files and communicate with our printers/fulfillers to deliver the best possible products to our customers. You will deliver an exceptional customer experience and build brand loyalty through effective issue resolution. The ideal candidate must have excellent verbal and written communication skills, be very detail-oriented, be comfortable with Adobe's Creative Suite and passionate about solving problems.

Our operation is open 7 days a week. Candidates must be available to work evenings and weekends, and the hours and schedule for the role are variable.

You Will:

  • Proofread and edit design files to fulfill customer orders in service of both productivity and quality expectations

  • Research and document replacement order root cause

  • Work directly with customers over email to design and replace original orders

  • Work in a production environment to troubleshoot technical, design, and print errors

  • Work collaboratively with other teams to ensure we deliver outstanding service

You Have:

  • Prociency in Adobe Creative Suite: Illustrator, Photoshop, Acrobat Pro. InDesign and Lightroom a plus.

  • G-Suite Experience

  • The ability to work effectively in a team-oriented environment

  • You are flexible and open to new challenges

  • The ability to learn and work remotely and engage effortlessly with coworkers and leadership - you take feedback well and are eager to learn more

  • The ability to produce high-quality design work in a fast-paced environment

  • The ability to think critically in order to solve problems

  • Excellent written and verbal communication skills

What You'll Gain in Return:

  • Gain customer service experience

  • Salesforce Lightning experience

  • Expand your knowledge of Photoshop and Illustrator

  • Growth opportunities - the role is great for recent grads looking to build a strong resume

  • Fun, friendly, and diverse team culture

About Minted:

Minted is a design platform bringing the best in independent design to consumers everywhere. The company's art, stationery, and textiles products have reached over 75 million homes worldwide.

Minted uses technology to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Minted is headquartered in San Francisco, CA and currently employs 350+ full-time employees plus additional temporary workers during the holiday season. The company has raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. Minted's Job Applicant Privacy Policy.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Regional Quality Manager

The Walsh Group

Posted 4 days ago

VIEW JOBS 11/20/2020 12:00:00 AM 2021-02-18T00:00 Overview Walsh is currently seeking a Regional Quality Manager to join our Transportation Division. The Regional Quality Manager is responsible for developing, implementing and leading quality operations within a single or multiple business groups. The Regional Quality Manager will be a leader of continuous improvement and risk management strategy through effective implementation of the QMS to improve profitability. Walsh is a rapidly growing, highly diversified construction company, and we constantly seek builders and business people to join our industry-leading team. Walsh employees are "built to succeed" - competitive entrepreneurs with strong character who are energized by working on a team to meet challenges and are willing to take risks after careful planning. There are many compelling reasons why exceptional people should consider a career with our company: * Challenging, complex projects * Creative and innovative problem solving environment * Supportive, communicative managers who reward your success * Opportunities for growth, training, and development * Flexibility to build what you want, where you want Responsibilities * Leader of the project quality culture through promoting, recognizing, and rewarding positive quality. * Establishes, monitors and reports on Key Performance Indicators (KPIs) for business groups and project teams to ensure continuous improvement. Shares lessons learned throughout the company to continuously improve and reduce rework. * Provides advanced leadership to drive development of staff. Serves as mentor and coach to staff to advance their careers at Walsh. * Routinely audits project seeking continuous improvement. Provides feedback to Operations and Quality Management of major QIRs, project team relationships, owner/client perceptions and overall quality management recurring non-conformances. * Responsible for mega project start-up including project management planning (PMP documents), documentation setup and initial partnering efforts. Supports in project pursuits via proposal write-ups, quality cost estimation and contractual risk management. * Maintains relationships with owners, clients, subcontractors, design partners and stakeholders to support project partnering and issue resolution. Coordinates initial project quality training and partnering efforts. * Qualifications * 15 years of construction experience in the construction industry, preferably with quality leadership experience * Civil Engineering or Construction Management degree is preferred * Self-starter with good documentation skills * Travel required within area or region served * Must be a proficient public speaker, presenter and trainer * EIT or Professional Engineer (PE) License strongly preferred * The Walsh Group offers competitive wages and benefits, including: * Medical, Dental & Vision Insurance * Generous Vacation Time & Paid US Holidays * Company 401(k) Matching Contributions * Flexible Spending Accounts (FSA) * Employee Assistance Program (EAP) * Commuter Benefits Program * Maternity Leave Policy * Short and Long-Term Disability Insurance * Term Life and AD&D Insurance An Equal Opportunity Employer, Disability/Veteran The Walsh Group Atlanta GA

Print Quality Specialist