Principal UX Researcher, Peopletech

Amazon.Com, Inc. Seattle , WA 98113

Posted 1 week ago

The PeopleTech team is reinventing how people become Amazonians. We create HR products and experiences for employees throughout their career at Amazonfrom seasoned industry veterans looking for their next adventure to new junior talent looking to make their mark on the world to associates managing their schedules and paychecks at the beating heart of Amazon's Fulfillment Center network. Our customers are every single Amazon employee, plus those looking to join usincluding you!

As the UX Research lead in PeopleTech, you will be responsible for driving the research strategy for the organization and executing it either directly or through product owners. You will work closely with the UX designers, product managers, engineers, and BI analysts to understand the needs of candidates, employees, managers, and HR team members across all of Amazon's business, worldwide.

You will craft and conduct ethnographic and usability UX research studies, and dive deep into the data to bring forward new insights that drive product innovation. To empower a research-led organization, you will also empower the broader UX and product teams with guidance and tools for self-service research to contribute to your research strategy.

You will advocate for our customers and evangelize your findings to senior executives, stakeholders, and team members. Your most important mission is to ensure that we're doing what's right for Amazon employees and prospective employees.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Principal UX Researcher

Oracle

Posted 5 days ago

VIEW JOBS 3/20/2019 12:00:00 AM 2019-06-18T00:00 Responsible for creating, evaluating and modifying prototypes to support evolving hardware and software application development. As a member of the User Experience team, you will develop and apply software design/usability processes in the investigation of technical problems. May develop user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation and task and objective analyses. Provide product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response and conversational user interaction. May assist in developing design concept and implementation, providing input on user design considerations. May produce specifications describing user needs and internal structures for product in development. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. Typically seven years of software engineering or related experience needed. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. Are you able to say you were on the ground floor of defining and designing the first GUIs, the first web apps, or the first mobile experiences? Those were all amazing times, and we are at a new inflection point with voice and conversational experiences. We have been doing years of research and development at Oracle to get to this point, and now we need a world class team to help us imagine and create the first generation of conversational experiences for our applications suite used by tens of millions of users all over the world. We love working with teammates who care as much about every detail of the experience just as much as we do. We love getting an interaction just right, polishing the language to its most concise and most effective form, and having our software create a genuine emotional resonance in our end users. And all throughout we love listening to customers and adapting our approach based on real-time feedback. We have the opportunity to make our user experience better every single day. Voice and conversational experiences transcend existing models of interaction. This is a new frontier and requires a different approach than we've traditionally taken to improving our user interfaces – it requires a service-based approach. We are building the conversational services that will result in an inclusive, efficient, and engaging experiences that give customers just what they want, as quickly as possible. Oracle's senior leadership is committed to delivering a state-of-the-art user experience and we are looking for those individuals who are passionate about bringing craft and elegance to the complexity of natural language experiences. Help us define, grow, and evolve the vision for the future of conversational experiences. Primary Responsibilities * To sell a vision of exceptional, rich and fulfilling conversational experiences for your assistant. * Craft high-level and detailed storyboards, mockups and task flows to effectively communicate chat and voice interaction and design ideas. * Create detailed, comprehensive voice user interface (VUI) design specifications in collaboration with Engineering. Define and extend conversational and voice personalities for various new product areas. Help define the "voice" of our assistants. * Evaluate usability and audio consistency of existing dialog flows and recommend design changes. * Contribute to our collection of guidelines, best practices, reference artifacts, and resources to support all of our teams to assist in conversational and VUI design. Qualifications * Bachelor's degree or higher in a related discipline (Digital Design, HCI, Linguistics, Natural Language Processing, Journalism, Psychology) * 3-5 years of experience in UX/UI/VUI design, interaction design, design research, writing, or a related field * Experience with the full product development process from vision to shipping and monitoring * Experience in a design or strategy role on a large-scale product team * Knowledge of the software development cycle and Agile processes * Strong interest in voice or other conversational interfaces * Exceptional and demonstrable problem solving, critical thinking, and communication skills * A portfolio is required for an interview Surprise Us * Polyglot's go to the front of the line * Storytelling examples to wow * Pioneer, ahead of your time, innovator, entrepreneur, je ne sais quoi? Oracle Seattle WA

Principal UX Researcher, Peopletech

Amazon.Com, Inc.