Principal Ui/Ux Designer

Birdeye Inc Palo Alto , CA 94306

Posted 2 months ago

WHO WE ARE HIRING:

As a Principal UI/UX Designer, youll be responsible for the look, feel, experience and architecture of all BirdEye products, working across on-device user interface, mobile app and web. You will be part of the team that drives the design for systematic and innovative product features. Our team members combine great visual sense with a deep understanding of the subtle nuance that makes a complex product feel simple and intuitive.

You should have an inspiring portfolio, great design sense, a love for complex problems and the ability to clearly articulate how a next generation, end-to-end customer experience automation product should work. We strive to create products that people love to use to make businesses better.

Requirements

WHO YOU ARE:

  • 5 years work experience as a designer working on shippable products, including Web applications, iOS, Android, Saas. B2B a plus.
  • BFA, BA, or BS degree in design, HCI, or a related discipline
  • Portfolio demonstrates rock-solid skills in UX architecture and interaction design along with examples of designing systems across multiple products or platforms.
  • Must have a modern design aesthetic and pay attention to every detail and every pixel.
  • Complete mastery of design tools such as Sketch
  • Experience working closely with engineers and product on technical projects
  • Strong leadership when collaborating with design, engineering, product, and marketing

WHAT YOULL DO:

  • Translate abstract ideas and requirements into tangible and beautiful design deliverables
  • Help to invent a modern and elegant visual language that spans devices
  • Advocate for changes, refinements, and ongoing improvements
  • Collaborate closely with cross-disciplinary teams of engineers, product managers, and marketing
  • Proactively manage multiple projects, from start to finish, to meet priorities and requirements in an agile environment.
  • Effectively communicate and collaborate with engineers, PMs, designers, researchers, and writers to conceptualize, prototype, test, iterate, and build end-to-end experiences.
  • Inform, influence, support, and execute our UX strategy.
  • Evangelize the user experience both internally in the organization and externally with customers.
  • Manage and scale the UX Design team, recruiting additional A+ players

Benefits

WHAT WE OFFER:

  • Work closely with a cross functional team of highly motivated and intelligent folks with a unique range of startup and enterprise experience
  • Vibrant company culture
  • Mentorship opportunities
  • Competitive salary with stock options
  • Unlimited in-house snacks & drinks
  • Growth, Development and Career opportunities which accompany a high-growth organization

Our Company:

BirdEye is a SaaS platform that reimagines the way customer feedback is used to acquire and retain connected customers by closing the loop between reputation marketing and customer experience. BirdEye enables businesses to get new reviews and captures existing customer sentiment from review sites, social media, Net Promoter Scores, and support cases in real-time. BirdEye converts all feedback into actionable insights so businesses can engage in every step of the customer journey, establish a positive online presence, and benchmark performance across locations and against competitors.

The BirdEye platform is trusted by 25,000+ businesses and prominent F1000 enterprises. BirdEye was founded in 2012 by Google, Yahoo, Amazon alumni and backed by Silicon Valley whos who including Trinity Ventures, Salesforce founder Marc Benioff and Yahoo co-founder Jerry Yang. Learn more at BirdEye.com.

Some noteworthy mentions:

Check out some of our recent G2Crowd awards!

  • Best Software Company in 2019: #60
  • Best Small Business Software in 2019: #25
  • Best Product for Marketers in 2019: #16

Our Values:

As relentless innovators, we make excellence a habit. We know that building beautiful things means shattering walls, so were bold, scrappy, and love a good challenge. Were obsessed with our customers. We put their happiness at the center of every decision, and we view our customers weaknesses and successes as our own.


Working at BirdEye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

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Principal Ui/Ux Designer

Birdeye Inc