Principal Technical Writer

Oracle Chicago , IL 60602

Posted 2 months ago

As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting sales to analyze customer business needs.

Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.
8-10 years of relevant experience including 4 years of consulting experience. Prior team lead or manager experience. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive & partner products, technology and solutions. Ability to travel as needed.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Why NetSuite?

One word - transformation.

At NetSuite, we believe the cloud is here to stay and so do our20,000 customers. We believe businesses should not be bogged down by theoverhead of bulky data centers and expensive personnel to run itall. Businesses need to be lean, efficient and agile. NetSuite isliterally transforming business around the globe by providing a cloud-based,unified system that delivers unprecedented capabilities to drive businessforward. Founded in 1998 as THE cloud ERP pioneer, today NetSuite hastransformed the business operations of our customers without the high costs andinefficiency of on-premise systems.

Transform your career at NetSuite

At NetSuite we work hard and we work smart. We hire fiercecompetitors. We hire individuals that are fearless trail blazers. NetSuiteemployees take the hill, we prefer action over inaction, we are tireless in ourmission and we pause only to celebrate our success. And we DO celebrate,because if you don't have fun along the way, then what's the point?

Job Description:

The Technical Writer will create documentation and training for thissoftware. An ideal candidate will have excellent writing and verbalcommunication skills, experience writing business software documentation, anddemonstrated ability to work in a fast-paced development environment.


  • Works closely with functional and technicalteams to successfully deliver documentation on new Campus Store features andfunctionality.

  • Works with product management, development, andquality assurance to create release notes for new Campus Store releases.

  • Creates internal and external training materialfor customers, support, sales and professional services teams using AdobeCaptivate.

  • Plan, organize, and write new documentationbased on use cases, user stories, feature requirement documents,specifications, technical design documents, and hands-on use of the application

  • Revise documentation when application solutionsare updated and enhanced.

  • Proofread and edit documentation to ensureconsistency of language and the correct application of the Oracle style guide.

  • Produce screenshots, flowcharts, and othergraphics.

Required Skills:

  • Bachelor's degree and 5 years of experience asa Technical Writer or transferrable writing experience

  • Experience learning, using, and writing aboutbusiness applications, software, and technology

  • Attention to detail; excellent English skills;proficiency in proofreading/editing, writing, and verbal communication

  • Experience using Microsoft Word and PowerPoint,Cisco WebEx, Adobe Captivate, and other instructional design applications

  • Strong presentation, training and groupfacilitation skills

  • Self-starter: fast learner, takes initiative,adaptable to process changes

  • Strong time management and prioritizationskills

  • Information gathering and interviewing skills

  • Knowledge of technical communication techniquesand standards

Preferred Skills:

  • Experience working with SMEs andcross-functional teams across product development lifecycles

  • Experience working with global teams

  • Experience with authoring, desktop publishing,and graphics software


Up to 25%


  • Vision:

o Revolutionizingbusinesses with industry-focused, complete solutions.

  • Mission:

o LeadNetSuite expansion into target verticals, incubating teams with deep domainexpertise that direct thoughtful investment in product, partnerships and services to deliver compellingwhole offers, and market share dominance.

  • Mantra:

o Focus onthe problem we are solving, not the feature we are building

Oracle is an Equal Employment Opportunity Employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, national origin, sexual orientation, gender identity,disability and protected veterans status or any other characteristic protectedby law.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Technical Writer


Posted 1 week ago

VIEW JOBS 11/8/2018 12:00:00 AM 2019-02-06T00:00 We are adding a Senior Technical Writer to our L&D team! As a Senior Technical Writer your main focus will be to take on the complex documentation needs of our new SaaS enterprise. Working with our Engineering & L&D teams, you will create content including trainings, FAQ, tips and tricks, and how to's to help the client best leverage our product. You, as a Senior Technical Writer understand the importance of change management. When implementing new processes and technology it can completely change our clients everyday lives and you write with the goal of easing the transition and proactively answering any question they may have. You are excited by the opportunity to drive our SAAS product forward through documentation from inception to implementation. As a Senior Technical Writer you are well-experienced in writing with a history of creating impactful documents with proven success. You have a deep understanding of product features, project management, and best practices including usability and quality assurance. Sound like you? Keep reading for more detail. Responsibilities of a Senior Technical Writer: * Fully understands the product delivery life cycle and monitors documentation progress within it. * Plans, writes, peer-edits, and performs other development tasks for complex documentation deliverables and projects. * Partner with Sr Instructional designer to ensure continuity of design and voice. * Develops and documents application process workflows for assigned features. * Has an intricate understanding of the features of the product. * Understands the overall features of the product and has advanced comprehension of the application(s) to which they are assigned including the relationship to other applications. * Mentors and trains less experienced writers in technical communication skills. * Follows best practices for documentation usability and quality assurance and finds ways to incorporate those practices throughout the department. * Prepares special reports and knowledge shares. * Partners with the technical project manager informed of progress and completes all estimating and scoping documents as needed. Qualifications of a Senior Technical Writer: * Advanced writing skills * Ability to develop a full range of user-assistance materials * Ability to create department standards for documentation based on user-centered design principles Snapsheet Chicago IL

Principal Technical Writer