Principal Technical Program Manager

About SimpliSafe

We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.

We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What You'll Do

In this role, you will work directly within the engineering leadership team to drive process improvement across engineering and visibility upward to the Executive Team and the Board of Directors.  Additionally, you will help keep engineering aligned with company objectives and meeting internal stakeholders' needs and priorities.

We are looking for someone who can prioritize well, communicate clearly, demonstrates a consistent track record of delivery, and has experience in organizational improvement and change management at the company level.  In this role, you will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives, and be able to help channel the engineering organizations' efforts to the greatest effect in service of our customers and internal objectives.

Primary responsibilities include

• Work across organizations in SimpliSafe. May influence internal stakeholders, partners, system owners, and/or architectures.

• Drive business and technical discussions related to the initiatives. Is clear and concise in both verbal and written communication (e.g., functional/technical requirements and specifications, FAQ, status reports, narratives, quarterly planning).

• Deliver change management and process introduction from pilot through widespread or standard adoption, especially related to driving engineering efficiency across software (cloud, embedded systems) and hardware (mechanical, electrical,and systems) engineering.

• Build end-to-end understanding in key areas that benefit the organization. Facilitate technical trade-offs between short-term engineering team needs and long-term business needs.

• Develop and implement strategic plans to streamline engineering processes

• Establish and monitor KPIs to measure the effectiveness of engineering initiatives

What You'll Bring

• 10+ years of experience working with software engineering teams

• 5+ years of experience in technical leadership roles (e.g. technical program management, systems architecture, software engineering, etc.)

• 10+ years of experience with software development lifecycle from conception to delivery

• 5+ years of technical project management experience and demonstrated knowledge of program management best practices

• Bachelor's Degree in Computer Science, Information Systems Management, Mathematics, or other related fields or relevant work experience providing credibility in engineering and development domains.

Preferred Qualifications

• Demonstrated success in a technical leadership role

• Outstanding verbal and written communication skills and a highly collaborative attitude

• Knowledge of IoT and security hardware

What Values You'll Share

• Customer Obsessed

• Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.

• Aim High

• Always challenging ourselves and others to raise the bar.

• No Ego

• Maintaining a "no job too small" attitude, and an open, inclusive and humble style.

• One Team

• Taking a highly collaborative approach to achieving success.

• Lift As We Climb

• Investing in developing others and helping others around us succeed.

• Lean & Nimble

• Working with agility and efficiency to experiment in an often ambiguous environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.