Intuit San Diego , CA 92140
Posted 3 weeks ago
Intuit is a global technology platform that helps consumers and small businesses
overcome their most important financial challenges. Serving more than 100 million
customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we
believe that everyone should have the opportunity to prosper. We never stop working to
find new, innovative ways to make that possible.
We are looking for a creative problem solver with a passion for tackling tough customer
problems to join our team and serve as a program leader, with responsibility for
delivering business and technical outcomes.If you're passionate about delivering awesome
enterprise-level outcomes at a scale that helps transform the lives of our customers, we
would love to have you join Virtual Expert Platform (VEP), as a Principal Technical
Program Manager, supporting our our mission is to be the platform for expertise that
delivers confidence to customers around the world. We are looking for candidates who
have strong program management experience with deep technical understanding in a
platform context, customer empathy, strong execution capability, and a track record of
building strong business partnerships and delivering impactful business results.
Responsibilities
Kickstart multi-org programs, aligning disparate leaders and programs on single program outcomes
Create program structures that empower multi-org and distributed teams to achieve successful outcomes
Manage program dependencies, reporting and Sr. Leader escalations and communications
Define multi-org product & operational standards, dashboards, and processes
Drive continuous improvement across multi-org program teams enabling product & operational excellence
Drive/challenge discussions with experts achieving optimal outcomes
Influence program outcomes to align with Intuit's technical & business strategy
Bring outside-in learnings to the team
Establish strong relationships with key stakeholders across Product Development, Product Management, Design, Marketing, and Customer Success
Develop a close working relationship with the stakeholders to ensure that the team is focused on the highest priority programs, and is helping deliver the most value to our customers
Develop common mechanisms for keeping key stakeholders informed on the portfolio progress, risks, and issues
Intuit