Principal Systems Administrator

Red Arch Solutions is a proven and effective small business IT integrator and consultant, recognized as a leading IT provider to the Federal Government, primarily focused within the Intelligence Community. We provide our customers with state-of-the-art tactical and strategic intelligence, systems, and software engineering solutions, solving some of the most pressing and unique intelligence community challenges related to national security.

Our employees are exceptionally skilled professionals. We recruit individuals who are dedicated to collecting, analyzing, and disseminating critical information to national leaders. Our engineers design, develop, and deploy mission critical solutions to support our war fighters. We are also an official AWS Partner and are pleased to now offer Cloud Solutions Architecture and Engineering using Amazon Web Services.

Position Overview:

The System Administrator shall be responsible for providing network management and systems administration to maintain our customer's High-Performance Computing (HPC) infrastructure and HPC development environment. Ours System Administrator will provide support for implementation, troubleshooting and maintenance of IT systems as well as manage the daily activities of configuration and operations.

Responsibilities:

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provide support for the escalation and communication of status to agency management and internal customers.

• Optimize system operations and resource utilization and perform system capacity analysis and planning while providing in-depth experience in trouble-shooting IT systems.

• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.

• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Support the design of systems, mission architecture and associated hardware.

• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture. (SOA)

• Analyze and resolve complex problems associated with server hardware, applications and software integration.

Qualifications:

• T/S SCI with C/I polygraph.

• 15 years' experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity is required.

• Bachelor's degree in a technical discipline from an accredited college or university is required.

• 5 years of additional Systems Administration experience may be substituted for a bachelor's degree.

Requirements:

• Experience using the Linux CLI.

• Experience developing scripts using Bash/Python.

• Experience performing System Administration including installation, configuration, and support of COTS/GOTS software, packages, and libraries in a Linux and Windows environment.

• General HPC technical knowledge regarding compute, network, memory, and storage components

• Experience with VMware ESXi /Virtualization.

• Experience with IaC (Infrastructure as Code) principles and automation tools such as Ansible and SaltStack. Experience with various network communications like IP and InfiniBand.

• Experience with configuring and managing various storage components.

• Experience with hands-on troubleshooting, customer interfacing, issue resolution, discrepancy tracking, and report generation.

• Experience with corporate STE/STN security compliance policies, procedures, and tools.

• Experience maintaining a Security posture for an SSP including mitigating IAVAs and POAMs.

• Experience with corporate SSP accreditation processes.

• Security +

Desired Skills:

• Experience with Centrify.

• Experience with the Atlassian Suite of Tools such as Jira and Confluence.

• Experience with sanitization of hardware, firmware, and / or software removed from computing. environment in accordance with USG policies and procedures. #CJ

All Red Arch Solutions openings require US Citizenship.

We offer best in class 100% paid employee healthcare premiums, generous PTO, a 10% combined - 6% match on your 401K, vested day one, complemented by up to 4% in profit sharing. Enjoy annualized bonus opportunities, spot bonuses for professional certifications, tuition reimbursement, and a variety of additional employee first perks, including an employee choice of an annual allowance for technology or fitness expenses, tailored to support your lifestyle. Celebrate and unwind with all 11 federal holidays observed, because we believe your hard work deserves significant recognition. We value the power of referrals and offer substantial bonuses for introducing use to more great people life yourself.

Red Arch Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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