Serves as primary liaison with customers on a daily basis using multiple classified customer databases providing constant feedback and tracking information in real-time environment. Work closely with Training Coordinator that resides on site.
Tracks and maintains all training service accounts; including all cell phones, pagers, internet and track all UPS and FedEx accounts.
Functions as Vendor Repair Coordinator (VRC) for tracking of customer hardware under warranty and cost repair, coordinating requirements with numerous vendors and technical staff.
Coordinates clearances and badging of all staff and students managing and escorting of all unclassified maintenance contractors as required.
Performs QRC purchasing, logistics functions and security coordination.
Works closely with Supply Chain Manager (SCM) for additional back-up support for QRC procurements, Vendor Repair activities and other duties as required.
Works closely with Finance to reconcile PO data with accounting system for detailed billing to customer.
Provides general IT support providing password resets on commercial net, voicemail resets and DTO/Updates.
Provides general Facility support including: conference support and main facility reservations, Quarterly Safety Audits and Floor evacuation Coordinator.
Knowledge of VRS, ACHIBUS, EHS Audit System, IT Tickets.
Must have an existing TS/SCI security clearance with polygraph to be considered for this position.
Proven team player with excellent written and verbal communication skills.
Strong analytical skills, highly literate in desktop computing and application programs (MS Word, Excel, Outlook and Lotus Notes).
Ability to multi-task in a dynamic, fast-paced environment. Detail oriented, extremely flexible and ability to work independently , self-motivated and passionate about supporting the mission
Previous experience with quick reaction contracts preferred. Proficiency in WebTE, eReq, Prism and FileMaker.
Knowledge of VRS, ARCHIBUS, EHS Audit System, IT Tickets
Demonstrated understanding of customer service, supply chain and logistics concepts, processes and practices demonstrated understanding of ITAR/EAR compliance requirements
Knowledge of Six Sigma Techniques
Required Education (including Major):
Candidate must have a Bachelor's Degree. A minimum of 6 years of related professional experience may be substituted for a Bachelor's Degree.
135867 Business Unit Profile
Raytheon Intelligence, Information and Services delivers innovative technology to make the world a safer place. Our expertise in cyber, analytics and automation allow us to reach beyond what others think is possible to underpin national security and give our global customers unique solutions to solve the most pressing modern challenges -- from the cyber domain to automated operations, and from intelligent transportation solutions to creating clear insight from large volumes of data. IIS operates at nearly 550 sites in 80 countries, and is headquartered in Dulles, Virginia. The business area generated $6.1 billion in 2017 revenues. As a global business, our leaders must have the ability to understand, embrace and operate in a multicultural world -- in the marketplace and the workplace. We strive to hire people who reflect our communities and embrace diversity and inclusion to advance our culture, develop our employees, and grow our business.
TS/SCI with Full Scope Poly - Current
Type Of Job
VA - Chantilly
Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.