Principal Program Manager Tech - Data Platform And AI Team (Hybrid - Seattle, Chicago, LA, Or Denver)

Job Description

The Data Platform and AI team manages Nordstrom's data infrastructure and uses machine learning, statistical modeling, and deep analysis to solve some of the most critical problems that face JWN's customers and the organization. We work with stakeholders from every function in the company, and embed our output in technology that supports employee decision making and our customer's engagements with the brand at every touchpoint. We are looking for a Principal Program Manager Technology to administrate initiatives that cut across our analytics groups and serve as a strategic partner for the VP.

This senior-level individual contributor will manage programs that have a wide scope that may change or evolve over time to meet the needs of the organization. The role is designed to ensure the high quality of work produced by the Data Platform and AI organization by removing organizational impediments and helping build a consistent process for development, measurement, organizational engagement, and promotion of the team's capabilities. The responsibilities outlined below are all intended to accomplish this goal.

We are committed to building teams that reflect the diversity of our customers and active inclusion is core to how Nordstrom wins. We're an equal opportunity employer and encourage individuals from all backgrounds to apply. If the idea to make a difference in this vibrant intersection of fashion, data science, and technology excites you, join our world-class data science team!

Read this first: We encourage you to apply even if you do not meet all of the qualifications, but feel you would be a good fit for the position. Nordstrom is an equal opportunity employer. We are building a diverse, inclusive workforce and hope you will join us!

Responsibilities:

• Play the General Contractor role for the team's highest impact / priority initiatives

• In 2024 this includes leading the data platform migration to GCP

• Define and track the key performance indicators of the organization and drive progress against these metrics (e.g. product adoption, model accuracy/drift, deployment frequency, report usage, compliance with technical standards, etc.)

• Support and help drive the creation of and adherence to technical standards and best practices across the organization.

• Act as a strategic partner to the DSA VP on...

• Board/executive meeting materials

• Organizational design and planning

• Budgeting and prioritization

• Key meetings and stakeholder engagements

You've got this if you have…

• A 4-year degree in related field preferred, or equivalent experience

• 5+ years of program management experience in technology with demonstrated success in delivery

• Experience working with cloud-based platforms and tools for analytics and machine learning (e.g. AWS, Azure, Apache Kafka/Airflow, etc.)

• A strong understanding of different technology stacks and how they integrate (e.g. cloud, APIs, services, open source, database technologies, etc.)

• Familiarity with program management tools (e.g. Confluence, Jira, Aha)

• Highly skilled in Agile development concepts, planning, and ceremonies

• Experience managing stakeholder relationships

• Comfortable working with remote teams

We've got you covered…

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: $162,000 - $297,000 Annually, Colorado: $162,000 - $252,500 Annually, Washington: $162,000 - $297,000 Annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf