Principal Program Manager

Salesforce.Com, Inc. San Francisco , CA 94118

Posted 2 weeks ago

Job CategoryProducts and Technology

Job Details

Founded in 1999, Salesforce.com is the enterprise cloud-computing leader. Our social and mobile cloud technologies including our flagship sales and CRM applications help companies connect with customers, partners, and employees in entirely new ways. With more than 100,000 customers worldwide, we are proud to contribute to the success of companies of all sizes and industries, around the globe. If you're passionate about innovation, come help revolutionize how companies collaborate and communicate with customers.

Salesforce.com is seeking an experienced director level Principal Program Manager to lead large scale/transformational IT programs in the financial management portfolio (GL, AR/AP, Financial Planning Management, etc.), and mentor a team of fellow Program and Project Managers. As a seasoned principal program manager, they will lead the delivery of multiple enterprise-wide IT solutions with focus on SaaS solution implementations and IT enterprise application development. This seasoned IT Executive will bring a balance of technical background, significant experience with financial management systems integration and domain experience in financial management.

Responsibilities:

  • Leads the successful implementation of large scale, transformative IT programs.

  • Charters large scale IT investments by facilitating the definition of program objectives, success criteria, scope, governance, multi-year schedule, and budget.

  • Defines effective program management processes, structure, roles, and responsibilities to successful execution and delivery of business objectives.

  • Leads business and IT executives in scope alignment and definition sessions, identifies program critical success factors and drives mitigation of significant issues and risks.

  • Establishes direct dialogue with business and IT executive leadership to establish a robust governance process

  • Manages multiple technical teams providing technology and methodology leadership ensuring the delivery of elegant and innovative IT solutions to high impact business opportunities.

  • Implements and coaches others on industry leading practices in program scope, schedule, and financial management. Effectively removes blockers and mitigates project risks maximizing team productivity and ensuring delivery.

  • As a principal member of staff, mentors other Project Managers, inspiring high performance and championing a customer first department vision that both ensures maximum team engagement as well as outstanding customer satisfaction.

Experience/Skills Required:

  • Successfully led at least 5+ enterprise-level cross-functional transformational programs in the financials space

  • 12 - 15 years of project management experience

  • 5+ years of Agile SW and/or waterfall development experience.

  • 3+ years of experience in leading significant client engagements in industry leading professional services organization

  • Bachelors of Science Degree with minimum of 5 year of hands-on technical work experience.

  • Technical depth and experience in implementing Enterprise application implementations across enterprise financials management space and SaaS solution implementation or packaged software implementation.

  • Ability to drive work independently, identifying solutions, moving them to implementation, and developing long-range strategies.

  • Develops, maintains, and strengthens partnerships with others inside and outside the project team who provide decision making, information, or support

  • Achieves positive outcomes by identifying common interests, clarifying differences, and achieving consensus or compromise.

  • Communicates a clear, vivid, inspiring and relevant description or picture of project benefits / value to the customer.

  • Works to improve and reinforce performance in others; facilitates their skill development by providing clear, specific performance feedback, and making or eliciting suggestions for solutions/performance improvement.

  • Calculates team velocity, ensures visibility by graphically charting iteration progress, and applies strong facilitation skills, ensuring team is continuously adapting and improving their productivity.

  • Demonstrates mastery in all aspects of Project Management plan-driven methodology, including:

  • Scope Management

  • Schedule Management

  • Financial Management

  • Issue & Risk Management

  • Vendor, Contract, & Resources Management

  • Execution Governance, Monitoring, and Control

  • Well versed with SW development and IT Infrastructure practices

  • Strong business acumen and familiarity with broad range of business processes beyond those impacted project.

Experience/Skills Desired:

  • Software-as-a-Service experience (SaaS)/Cloud Computing

  • Oracle R12 or Oracle Fusion experienced preferred. Will also consider SAP Financials, Netsuite Financials or other significant financials experience

  • Salesforce application functional knowledge / implementation experience is a plus

  • Master of Business Administration is a plus

  • PMI, PMP or similar certification/training is a plus

  • Process and methodology development and training experience

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.


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Principal Program Manager

Salesforce.Com, Inc.