Principal Program Manager

Microsoft Corporation Boston , MA 02298

Posted 1 week ago

Project Socrates is part of the Business AI team at Microsoft. This team combines the unique reinforcements learning platform acquired in the Bonsai acquisition with the AirSim simulation technology built by Microsoft. Socrates vision is to deliver enterprise customers a comprehensive tool chain for building, training, and deploying autonomous systems. Today these systems include machine calibration and turning motion control, industrial robotics, HVAC systems and energy storage. In the Solution Architect role with Socrates you will manager the end-to-end technical sales engagements with enterprise prospects and customers while continuously evangelizing the merits and value of the Socrates Platform, In this position you are expected to become a hands-on technical expert on the Socrates product and roadmap, and to be excellent at interacting with our customers, internal product and engineering teams, and the broader machine learning ecosystem.

  • 5+ years experience in pre-sales customer engagement and/or technical account management roles (either direct or through sales teams)
  • Professional experience interacting with enterprise customers across a wide range of verticals & audiences (i.e. business and technical personas) & internal teams (product, engineering, support, PS)
  • Professional experience working with, and coordinating across internal teams (including product, engineering, support, PS) to build customer specific solution designs, references architectures, tutorials, and demos

Preferred Qualifications

  • Prior experience with technical sales/solution design of Artificial Intelligence or Machine Learning technology

  • Familiarity with machine learning toolkits and/or related programming languages including Tensorflow, Python, R, etc.

  • Familiarity with simulation and modeling software including MATLAB, Unity, or Python-based tools.

Role will preferable be located on the East Coast but open to onside other locations. Regardless of location, domestic travel expected 25-50% with intermittent international travel.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Lead end-to-end technical engagement, qualifications and solution design discussions with enterprise prospects to ensure successful understanding, evaluation, design and implementation of Bonsai

  • Become a subject matter expert on the Bonsai Platform, including complete understanding of the Bonsai architecture, accompanying technology, integrations and implementation requirements

  • Play a central supporting role configuring, monitoring and troubleshooting the Bonsai Platforms to ensure successful PoC and production deployment experiences

  • Build customer specific solution designs, communicating feed back and requirements into the Bonsai product & engineering teams

  • Work with product and engineering teams on new product/feature prioritization, enhancements and workarounds as requested by customers

  • Evangelize Bonsai across AI & development platform ecosystems, including participation in relevant meet-ups, conferences, and events.

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Principal Program Manager

Microsoft Corporation