Principal Program Manager, AWS Connections

Amazon.Com, Inc. Seattle , WA 98113

Posted 3 weeks ago

Amazon Connections is an innovative product that gives Amazon employee's a confidential and effective way to give feedback on the workplace and help shape the future of the company. By asking employees daily questions, Connections leverages real time information to learn more about their experiences and become a source of innovation and change. Our goal is to help leaders earn trust, remove barriers and make Amazon an inspiring place to work. Over time, Connections represents an engagement flywheel in which information and insight for the feedback cycle benefit employees and managers around the world.

As the leader for Connections supporting the AWS organization within Amazon, you will own the program elements of this product and will determine the strategy for how this product is fully utilized across teams. You will be working with data scientists in understanding and applying analyses, developing hypotheses, and communicating results. You will support business leaders to translate, interpret, prioritize and communicate results, generate hypotheses, and develop the right actions.

Your Role

You are a thought leader aligned with our AWS organization. You earn trust through deeply understanding your stakeholders and invent new paths to diagnose and solve organizational challenges. You develop diverse strategies to serve diverse client groups. You collaborate through product launch, new feature ideation, and leverage your customer feedback to guide product optimization. You generate insights through developing bold ideas. You are an expert, and influence deep-dives that lead to root causes. You deliver persuasive, evidence-based business cases for action and change that ultimately result in an removing obstacle and improving the employee experience.

Job responsibilities

  • Team leadership and mentoring as an individual contributor.

  • Establishing product and/or feature needs for business; identifying and communicating risks and mitigation plans in collaboration with stakeholders; developing and maintaining goals, milestones and completion dates for Connections road map

  • Promote self-service features that support business decision science, manager capability, and employee experience

  • Defining, driving and championing new technologies, collaborations, and improved processes to define, leverage, and implement world-class experiments that define strategic business questions, include measures of success, data sources, methodology and study design, data set creation, analysis execution, interpretation, presentation and publication of results.

  • Optimizing and using operational metrics to drive process improvement and efficiency with a focus on creating scalable, repeatable research methodologies

  • Overseeing and tracking research, ensuring studies are documented and implementing continuous inspections of study design and data analysis.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Principal Technical Program Manager Cloud Infrastructure

Amazon.Com, Inc.

Posted 5 days ago

VIEW JOBS 8/16/2019 12:00:00 AM 2019-11-14T00:00 If you love high profile, fast paced, complex technology challenges building tools that simplify the lives of tens of thousands of engineers managing billions of dollars of infrastructure, then this role is for you! Amazon's exhilarating growth of infrastructure spend to support our growing businesses, phenomenal growth in engineering talent and resulting technology, and our increasing adoption of native AWS services has created an urgent opportunity with direct executive sponsorship to invent new Capacity Management tools. As AWS' largest customer, Amazon's Consumer business, consisting of many tens of thousands of independent web services, creates unique technical and planning challenges to characterize and simplify, working closely with AWS. As we increasingly shift from planning compute capacity at the 'host' level, our tools to manage capacity need to be continuously re-invented to account for new cloud paradigms. The future of capacity management reduces the burden on our developer community to manage at Amazon scale through auto-scaled and flexible capacity pools, serverless hosted higher order services, and dynamic pricing across multi-year planning horizons. This role, reporting into CloudTune's Scaling Efficiency organization, will be responsible for developing a fundamental understanding and recommendation on how Amazon Consumer can best leverage new technologies and pricing constructs emerging from Amazon Web Services. The successful candidate will become a technical expert in migrating/re-architecting Amazon Consumer services to native AWS, including how to plan & structure capacity needs in the context of capacity models such as cross account resource sharing, regional vs zonal instance reservations, launch reservations, AWS Organizations. Demonstrating deep technical skill at a system architecture level, and applying experience with AWS technologies you will envision and build the tools, programs, and policies that will underpin the next phase of Amazon's growth. Our ideal candidate will have a strong TPM background, with demonstrated experience leading large cross-organizational software development projects, and will have a deep technical background in current web and micro-service technologies, preferably including Amazon Web Services. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and help drive change. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, help engineering leaders develop functional specifications, then deliver programs in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are key factors to success in this role. Amazon.Com, Inc. Seattle WA

Principal Program Manager, AWS Connections

Amazon.Com, Inc.